Amy

I got your email, but hang on! I just walked in We'll get you taken care of... ------------------ Amy ProMedia Tech Support promediatech@klipsch.com

There isn't really a yes or no answer to this...it's more like a "school of thought." I've heard some engineers say, yeah, it's best to break in speakers, but then other's say it makes no difference. The jury is still out with me. I don't have an opinion on it one way or another. I guess go ahead and do it, because it obviously can't hurt. ------------------ Amy ProMedia Tech Support promediatech@klipsch.com

The ProMedias do not have serial numbers. ------------------ Amy ProMedia Tech Support promediatech@klipsch.com

Hissing can be cause be so many different things, mostly due to the soundcard and/or other devices in the computer. There is no electronic difference between the 2.1 and 4.1 that will make them more/less susceptible to hissing. To minimize the hissing in your computer, mute all devices that you are not using, and try moving your soundcard to a different slot in your motherboard--away from other devices. ------------------ Amy ProMedia Tech Support promediatech@klipsch.com

Send me an email, and I'll get you in touch with our Canadian dealer rep. Thanks! ------------------ Amy ProMedia Tech Support promediatech@klipsch.com

Email me! ------------------ Amy ProMedia Tech Support promediatech@klipsch.com

You can email me or call customer service (888-554-5665), and we'll get this resolved for you. Thanks! ------------------ Amy ProMedia Tech Support promediatech@klipsch.com

Hey Justin! We can certainly take care of you under warranty... Send me an email! ------------------ Amy ProMedia Tech Support promediatech@klipsch.com

They are in the "shop" section under ProMedia Accessories (RB-1). ------------------ Amy ProMedia Tech Support promediatech@klipsch.com

It's not glued at all--it's dove-tailed. Simply push on it backwards to slide it out. ------------------ Amy ProMedia Tech Support promediatech@klipsch.com

Please call our returns department at 800-554-7724 if you have a dead system! ------------------ Amy ProMedia Tech Support promediatech@klipsch.com

Actually, you wouldn't need the y-adapter....just plug the 2.1s directly into the center channel output. That would work great! ------------------ Amy ProMedia Tech Support promediatech@klipsch.com

Not exactly. ------------------ Amy ProMedia Tech Support promediatech@klipsch.com

We *were* waiting on customs, now we're in final quality control checks... If everything checks out ok, we'll be shipping soon. I'll keep you posted. Send me an email to be put on the notification list! ------------------ Amy ProMedia Tech Support promediatech@klipsch.com

They'll be available on our website before they arrive at outpost... ------------------ Amy ProMedia Tech Support promediatech@klipsch.com

Not necessarily.... it just means that I realize people are tired of having to check back on the website every so often, so I thought I'd help out That's all. ------------------ Amy ProMedia Tech Support promediatech@klipsch.com

Hey, Tabby, nothing like putting me on the spot! I'm going to guess... SOON! No really, we're at the final stage. If all goes well, we'll have them up before the end of July. ------------------ Amy ProMedia Tech Support promediatech@klipsch.com

Please send me an email to be put on a notification list. Thanks! ------------------ Amy ProMedia Tech Support promediatech@klipsch.com

I don't believe so, unless they have a "pre-release" demo version (but I don't think they do)....the final 5.1s have not arrived in our warehouse to be sent to anyone yet. ------------------ Amy ProMedia Tech Support promediatech@klipsch.com

We're working on getting a notification email list you can sign up on...I'll check into that now. Taking preorders is just not something we're set up to do at this time. ------------------ Amy ProMedia Tech Support promediatech@klipsch.com

Unfortunately, I do not know anything about the customs process...that's a better question for our shipping department, but they're awfully busy at the moment. I'll see if I can get some kind of an answer for you. AFTER customs, it's just a matter of getting the product from the boat to our warehouse (So. Calif), then sorted, counted, etc. That process should only take a day or two. We'll start a 5.1 message board very soon. ------------------ Amy ProMedia Tech Support promediatech@klipsch.com

Bugman-- We certainly are not trying to "close-out" the 4.1s...the 5.1s are not a replacement for them; just a different product. It won't be long now, folks... ------------------ Amy ProMedia Tech Support promediatech@klipsch.com

Yes, the AT has been modified for Klipsch speakers--so it will work with the ProMedia's bass management system. Basically, the AT is always in "large" speaker mode, for optimum bass, which ordinarily would not be the case (without the mod). ------------------ Amy ProMedia Tech Support promediatech@klipsch.com

Can I guess too? ------------------ Amy ProMedia Tech Support promediatech@klipsch.com

Just a different design... ------------------ Amy ProMedia Tech Support promediatech@klipsch.com