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Hi stormgas & ChargerDad, Sorry to hear of your difficulties with the Image ONE Bluetooth pairing. Hopefully I can help you resolve the issue. Let's start with the very basics. Each time you go to pair it with a new device, are you ensuring that you properly put the headphones in pairing mode and see the LED indicator rapidly blinking red/blue?

Hi xraydale, The S4i Rugged will not be changing in the foreseeable future. It is a great product and very popular. You should go for it!

On behalf of the Klipsch headphone product development team, thank you for posting such enthusiastic praise for the S4i Rugged! We always love to hear from happy customers. I also used to not ride with headphones for the same reasons. Then I recently retrofitted a pair of our Image ONE headphones into the ear pads of my snowboard helment and it sounds completely amazing, especially compared to the in-helmet audio systems on the market. Now I can't ride without music either. Keep enjoying! Chris

Hi John, My name is Chris, and I am the product manager for headphones at Klipsch. I'd like to apologize for the confusion. After I saw this post I contacted our customer service team to get a copy of the image that you sent them. The headphone that you have is in no way defective. It is built exactly to our specifications. The movable part in question is called a cinch and serves the purpose you described- it allows the user to take slack out from between the cables. As for any concerns that you may have regarding the connection of the cables at that point, rest assured that we test our headphones to the most rigorous standards in the industry and have very low failure rates on our products. Thanks, Chris

The change I am referring to is that Apple has made the newest iPhone models pick up your voice from the mic on the headset (such as the S4i) and feed it back through the earphones on the headset. So the audio coming through the headphones is both your own voice and the caller on the other end. We have tested many products and the behavior across all that we have tested is the same. It may seem more noticeable using the S4i due to the better seal you get when it is in your ear. When the earphones are not sealed in your ear as well, it is less noticeable because you can hear more of your own voice. There is nothing that Klipsch, as a manufacturer of Apple certified headsets, can do to correct this. In order to create a 3-button headset that works with an Apple device, we use components that we must purchase from Apple to enable that compatibility (all manufacturers from Klipsch to Bose to Skullcandy use the same components from Apple). Thus, all of the functionality is built into those components by Apple and Klipsch is not able to change it in any way. These are the identical components that would be used in all other Apple certified headsets.

Hello ipfs, This is an odd behavior that we have not seen before on the S4i or any other Klipsch headphones. In fact, the S4i has been tested and verified by Apple as compatible with the iPhone 4S. My best suggestion is to send them in to customer service (800-KLIPSCH) and we will test them and if they are defective we will send a new pair to you. Thanks, Chris

I appreciate the annoyance this can cause. This behavior is the result of changes Apple implemented with the iPhone 4 and iPhone 4S. And unfortunately, there is no setting or option available to disable that.