beachside777 Posted February 28, 2012 Share Posted February 28, 2012 I received my new S4 earphones yesterday. They were purchased from and shipped by Amazon. The volume is low and the bass is extremely weak. Since good bass is a claim of these earphones, I'm perplexed. I'm using them with a SanDisk mp3 player. The original earbuds sound better than the S4 earphones. The $10 pair of Sony earbuds I bought are light years better than the S4 earphones. Do the S4 earphones require more power than lesser priced earphones? If so, I'll just keep them until I buy a new smartphone. If they're faulty, back they go. Quote Link to comment Share on other sites More sharing options...
JL Sargent Posted February 28, 2012 Share Posted February 28, 2012 Try them with another source? Quote Link to comment Share on other sites More sharing options...
Alex L Posted March 7, 2012 Share Posted March 7, 2012 Hi beachside777, Sorry you are disappointed with your Image S4s. I assure you that this is not the normal experience. Couple things to ask/point out... - Did Amazon.com sell and ship your headphones themselves? As I am sure you know, Amazon draws from a bunch of dealers some of which are not authorized Klipsch dealers. - Fiddle with different ear tips for your Image S4s. People's opinion on sound quality seems to be related to the seal they are able to achieve with different ear tips. - If you believe the product is broken, please call Klipsch customer support at 800-KLIPSCH Quote Link to comment Share on other sites More sharing options...
sirena21 Posted March 16, 2012 Share Posted March 16, 2012 I received my new S4 earphones yesterday. They were purchased from and shipped by Amazon. The volume is low and the bass is extremely weak. Since good bass is a claim of these earphones, I'm perplexed. I'm using them with a SanDisk mp3 player. The original earbuds sound better than the S4 earphones. The $10 pair of Sony earbuds I bought are light years better than the S4 earphones. Do the S4 earphones require more power than lesser priced earphones? If so, I'll just keep them until I buy a new smartphone. If they're faulty, back they go. Low volume, Weak Bass. Happened to me when i switched out the medium ear buds (which fit me right) and tried the 'cool' double flanged buds [] The sound was weak, hollow and bass just poof! disappeared. Getting the earbud fit/size right is important, it's possible that none of the the sizes included work for you in that case try Comply T-100 Foam Ear tips. Just do a search on youtube and you'll find quite a few reviews. Quote Link to comment Share on other sites More sharing options...
Ruggy Posted May 17, 2012 Share Posted May 17, 2012 I totally agree and strongly believe it is a very easy fix if Klipsch will listen and take a little initiative. In my case, the "large" ear tips aren't large enough to offer an appropriately tight fit ensuring quality bass. I even spent the extra money to buy the double flange "large" which actually made it worse. Suspecting a larger ear tip was the key, I removed the original "large" Klipsch tips and replaced with an older pair of cheap (but larger) Griffin ear tips and the sound was absolutely incredible: deep bass, excellent mid-range, and astounding treble. By the way, I have average ears so this situation cannot be rare. It is astounding to me that a company with the technical expertise of Klipsch refuses to respond to the significant number of S4 owners who complain about the poor bass. Offer a larger "large" ear tip for crying out loud and make a whole lot of Klipsch owners very happy. Quote Link to comment Share on other sites More sharing options...
Alex L Posted May 25, 2012 Share Posted May 25, 2012 There are actually a large I totally agree and strongly believe it is a very easy fix if Klipsch will listen and take a little initiative. In my case, the "large" ear tips aren't large enough to offer an appropriately tight fit ensuring quality bass. I even spent the extra money to buy the double flange "large" which actually made it worse. Suspecting a larger ear tip was the key, I removed the original "large" Klipsch tips and replaced with an older pair of cheap (but larger) Griffin ear tips and the sound was absolutely incredible: deep bass, excellent mid-range, and astounding treble. By the way, I have average ears so this situation cannot be rare. It is astounding to me that a company with the technical expertise of Klipsch refuses to respond to the significant number of S4 owners who complain about the poor bass. Offer a larger "large" ear tip for crying out loud and make a whole lot of Klipsch owners very happy. Actually, not trying to be rude, but from what I have seen/heard, more S4 owners think the S4s lean towards the bassier side. We offer five different ear tips and A LOT of research went into picking the sizing and shapes. I am very sorry to hear that you could not find a fit directly from Klipsch that suited your needs. We really do not mean to exclude anyone. Quote Link to comment Share on other sites More sharing options...
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