RLBURNSIDE Posted March 28, 2012 Share Posted March 28, 2012 Hello forum, I am writing here because I do not know where else to turn to. I bought some THX Ultra 2 speakers in 2009. I now live in Canada, and have a blown compression driver in one or possibly two (fronts), and I'm not sure what to do because Gentec is refusing to honor my warranty claims, saying I need to ship my speakers back to the US (in Las Vegas!) where I bought them. This is outrageous. I paid top dollar for my speakers from an authorized dealer, and I expect my warranty to be upheld. Has anyone else had problems with Klipsch warranties in Canada? I have valid receipts and the date of purchase is far within the warranty period of 5 years. If someone from Klipsch could please answer me so I can get back to enjoying these speakers, my TV sound sucks!! thx Quote Link to comment Share on other sites More sharing options...
RLBURNSIDE Posted March 28, 2012 Author Share Posted March 28, 2012 Wow, that was fast, I got a response today. Great. Nevermind! Quote Link to comment Share on other sites More sharing options...
Mr. RF62 Posted March 28, 2012 Share Posted March 28, 2012 RLBURNSIDE, what happened??? I'm in Canada too and am interested in what went down. I hear Gentec isn't good at much! My Klipsch dealer stopped carrying Klipsch because of them. I have a B&M store to go to now but get the B&M service. [] I don't want to switch brands, guess we'll see. Quote Link to comment Share on other sites More sharing options...
MechMan Posted March 28, 2012 Share Posted March 28, 2012 RLBURNSIDE. Welcome to the keepers of the sound. Glad you got a quick response to your post. I look forward to hearing how it all gets sorted out for you. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.