Someone Else Posted June 14, 2012 Share Posted June 14, 2012 My Mode M40s actually snapped in 2 after a kid tried ripping them off my neck. The Headband then snapped and the kid ran off. Now im left down $350 and a trashed pair of headphones. Please help, I love them to death! Quote Link to comment Share on other sites More sharing options...
Panacea Engineering Posted June 14, 2012 Share Posted June 14, 2012 Call Klipsch Customer Service, the number is in your paperwork for the headphones. One of the selling features of the M40's are their toughness. Explain what happened and see what the response is. Klipsch is very responsive to their customers, that have purchased items through Authorized channels. You may have to go back through the store that you purchased them from. If you bought these from someone other than an Authorized dealer, you may be left sucking wind...... Quote Link to comment Share on other sites More sharing options...
Someone Else Posted June 14, 2012 Author Share Posted June 14, 2012 I bought these from brookestone about 2-3 weeks ago, since theyre a big chainbrand store, I think theyre authorized, but I may be wrong Quote Link to comment Share on other sites More sharing options...
jhoak Posted June 14, 2012 Share Posted June 14, 2012 Did you pay for them with a credit card? If so many of the CC companies have enhanced or extended warranties that cover accidental damage. Certainly worth checking. I've used the extended warranty provided by AmEx more than once. It's a bit of a paperwork hassle but in the end they've always paid. This is why AmEx is my "go to" card for any technology purchase. Good luck to you! Quote Link to comment Share on other sites More sharing options...
Someone Else Posted June 15, 2012 Author Share Posted June 15, 2012 Yep, I did, i just got my online recipt to trade em in for a new pair, thanks for the help! Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.