jackle75 Posted January 7, 2015 Share Posted January 7, 2015 I purchased the SW-350 active sub a little over a year ago from Best Buy. Now I'm having issues with the volume knob. The bass will turn off at random during playback of pretty much anything. I've noticed that if I turn the volume knob to max, sound would start playing. At first, this wasn't too big of a deal as I was able to control the sound through my A/V receiver. Lately, I'm not getting any sound to come through the speaker at all. I am able to wiggle the volume knob gently and it will begin playing, only for a moment. Has anyone experienced this before with the model subwoofer? If so, what was the resolution? This is really driving me crazy since I paid close to $400.00 for what I thought to be a good quality subwoofer. Thanks..... Quote Link to comment Share on other sites More sharing options...
The History Kid Posted January 7, 2015 Share Posted January 7, 2015 Welcome to the forum. Have you checked to see if the auto-standby switch is set to the off position? If it's set "on", try switching it off and see if that helps. Quote Link to comment Share on other sites More sharing options...
jackle75 Posted January 8, 2015 Author Share Posted January 8, 2015 Thanks for your input. I've set the auto-standby switch to on. So far so good. I will keep you posted as to what I find. Again, Thanks! Quote Link to comment Share on other sites More sharing options...
The History Kid Posted January 8, 2015 Share Posted January 8, 2015 Sounds like a plan, you might have an inverted ground going to that switch (a possible factory defect) - or it could be something else entirely. (That is, if turning auto-standby on resolved the issue instead of off). Quote Link to comment Share on other sites More sharing options...
jackle75 Posted January 11, 2015 Author Share Posted January 11, 2015 I wanted to provide an update on my issue. As suggested, I changed the setting on my sub from AUTO to ON. It's been several days now and my sub is working perfectly. I've contacted Klipsch to order a new switch. Not having the best of luck with their customer service. Thanks IbizaFlame for you input, you helped to me to identify the issue and provide a solution. Quote Link to comment Share on other sites More sharing options...
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