Pmandaville Posted December 23, 2017 Share Posted December 23, 2017 Hi all — we recently got a new Klipsch The One. We’re thrilled with the sound and build quality, but have encountered something that may end up being a deal breaker. When the unit has been idle for a couple of hours, it turns itself off and subsequently needs to be turned back on by physically toggling the power switch. We feed it sound via stereo mini connection to an Amazon Echo Dot unit, and so would like The One to remain on constantly so it can announce responses to Echo questions and play music without us having to remember to turn it on first. We are powering it via the DC adapter. I can understand the unit turning itself off when in battery mode to preserve power, but it seems strange that it would also do this while plugged into power. Does anyone know if there is some way to disable the auto power off feature, or some other fix for this problem? Many thanks and happy holidays. Quote Link to comment Share on other sites More sharing options...
badadams Posted April 7, 2018 Share Posted April 7, 2018 Hello - stuck with the same issue you have. Did you find a solution? Thanks- Quote Link to comment Share on other sites More sharing options...
jackm Posted February 15, 2021 Share Posted February 15, 2021 I have the exact same problem with a brand new Klipsch The One mark II Phono. I really wish it would stay on! Quote Link to comment Share on other sites More sharing options...
rockhound Posted February 15, 2021 Share Posted February 15, 2021 I just turn mine off 🤷♂️ Quote Link to comment Share on other sites More sharing options...
DJ Barcio Posted November 9, 2021 Share Posted November 9, 2021 Same issue here with The One II. I use it in the office and when I turn off my music to take a call, I have to keep going back to the speaker to adjust the volume and "wake it up". Not a fan. I'm thinking about opening it up and looking for a way to bypass it if possible... My other thought was to set up a macro for my keyboard to just turn the volume down to 1 and let it play quietly but then I miss that part of the album... HELP! Quote Link to comment Share on other sites More sharing options...
mechengr1977 Posted February 4, 2022 Share Posted February 4, 2022 Believe this is still an issue. Not sure if opening it will get you anywhere as if it is auto turning off and you either have to turn it off and back on or turn the volume back up it sounds like it is a software item. Put in a service ticket as well and will see what they say if anything but this really kills it for me. As with others it sounds great...but want to set it and forget it. Quote Link to comment Share on other sites More sharing options...
MMMichel Posted May 28, 2022 Share Posted May 28, 2022 Seem like such a simple upgrade to fix this issue. Is there a reason Klipsch prevents us from disabling the auto-shut down? Even Bose fixed this issue when you used a docking station. I may need to go back to my Bose. Quote Link to comment Share on other sites More sharing options...
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