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Help! Subwoofer died


Richard B.

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I've been babysitting my neighbors brand new RSW12 (while his home is new home is being built). I was really enjoying it, and was fairly impressed (for about 3 weeks) Last evening it "died" (while in idle mode, during the late night). The power LED won't even illuminate. I've checked the obvious, fuse, ac connection etc. I tried in vain to call Klipsch to get information re: service centers in the Sacto, Ca. area, but never spoke with anyone or had my call returned after leaving two messages. The speaker was purchased on the internet making warranty even more difficult! Does anyone have any suggestions? Has anyone experienced amplifier problems with this model?? It was a fairly expensive speaker to die so suddenly!!

Thanks, Rich

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  • Klipsch Employees

Richard,

If you have had a RSW sub for only 3 weeks and it has a problem, you need to contact your dealer. They can replace it for you. Or send it in for repair.

As for your call, I was out Friday and had forgotten to turn my phone off. If you left your message on my line, it will not get answered or returned until Monday when I return.

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