Jump to content

Promedia 5.1 busted... pls help.


USlatin

Recommended Posts

All of a sudden they went out with a funny noise. Now I can turn them on and off, the numbers on the volume move but I only get a whistle out of them which doesn't get louder or lower with volume settings... the high pitch whistle also seems to pulsate and if I wait several seconds there is a different pulse that seems to involve the woofers... al of this is very low, no loud sounds comming out at all... certainly no actual sound.

I took a look inside and coudn't see anything bune or out of the ordinary... can you guys help, pease?

Do you want pictures? Want me to record and post the noise? Let me know what I can do to fix this baby.

Thank you.

Link to comment
Share on other sites

OK... here are the sounds:

On, a few seconds, Off (it may sound like it but there is no clipping on this one)

Same but much more crackling (sorry about all the clipping)

FYI, the rear pannel was not screwed on, but I certainly don't believe that any of the noise was from it moving. I had the box placed verticaly so as to have the weight of the amp pulling it down shut.

Both had the microphone placed on the mouth of the breathing hole.


Link to comment
Share on other sites

OK, so they sent me an e-mail right away:

5.1
TROUBLE SHOOTING TIPS




Thank you for contacting Klipsch. Do you have the 5.1 THX or the 5.1
Ultra? I am listing some trouble shooting tips to help you narrow down the
problem.




1. Check the volume setting on your software program and the volume
control on your controller.




2. Plug a set of headphones into your audio out jack on your computer. Are
you getting good sound on the headphones? If not you might need to check your
sound card.




3. Check your din cable to make sure none of the pins are bent,
missing, etc. Make sure all of your other connections are clean and secure.




1. Plug
a set of headphones into your controller(make sure it is set to hp mode). If
you do not get good left/right sound over your headphones you may have a
controller problem. On the other hand if you do get good left/right sound the
problem may be in your subwoofer amp.


If the controller is your problem I am listing a link below to our
website where you can purchase a new one. The controller costs $33.39. If the
amp is your problem you may contact us at 1-888-554-5665 for repair. The Ultra
repair cost is $125.00. The THX repair cost is $125.00. The fee includes parts, labor and return shipping to you(continental
US only). You would pay for shipping to us. The average turn around time is
from 4 to 6 weeks. All repairs come with a 90 day warranty.




http://www.klipsch.com/shop/lists/parts.aspx

What suxs is that my amp is the problem, and that the $125 + one way shipping for 4-6 week turnaround on something I used only for about 6 months is REAL CRAPPY... I'll be selling this system so let me know if anyone is interested before or after repair. Before repair is preferred. Say... $200 + shipping?

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...