JohnnyAce Posted February 4, 2002 Share Posted February 4, 2002 Hi all, Im new to the board and have a question. Ordered a rig from Alienware about a year ago and went with the 4.1 Klipsch setup due to the rave reviews I read, and my desire for some rumbling bass for wargames and racing Anyway a couple months ago I noticed the left rear speaker would loose its treble and sound muffled. If I "jiggled" the surround knob I could get it to "come back in". I didn't worry too much about this as it only happened rarely and a few jiggles could get it working. HOWEVER, now I seem to have lost both rears and no amount of moving the knob gets it working. I tried plugging the rear lead into the front jack to make sure it wasnt the sound card, but still the same, bass but no mids or treble. SO, has anyone else experienced this? I guess I will be notifying Customer Service or someone to see what we can do. I think my year warranty is up by about 3-4 weeks though Other than this problem I have LOVED my Klipsch's even though my neighbors in the apartment complex havent John Quote Link to comment Share on other sites More sharing options...
justin_tx_16 Posted February 4, 2002 Share Posted February 4, 2002 You need a new control pod, the dill with the surround knob. Sounds like yours just wore out. You can get one by calling the parts number, or the ProMedia 1-800 number below and asking for a new CP-1. That should fix your problem. Is there anyone around you that has a ProMedia 4.1 that you can test their control pod with? ------------------ -justin I am an amateur, if it is professional; ProMedia help you want email Amy or call her @ 1-888-554-5665 or for an RA# 1-888-554-5665 Klipsch Home Audio help you want, email support@klipsch.com or call @ 1-800-KLIPSCH RA# Fax Number=317-860-9140 / Parts Department Fax Number=317-860-9150 ProMedia 5.1 Placement Help s> Quote Link to comment Share on other sites More sharing options...
JohnnyAce Posted February 4, 2002 Author Share Posted February 4, 2002 Nope, no one around me with a setup like this. I live in the sticks, hehe. I will contact them about the new control pod, maybe they will be nice and send me the upgraded one with the headphone and input jack Thanks for the response though. John Quote Link to comment Share on other sites More sharing options...
justin_tx_16 Posted February 4, 2002 Share Posted February 4, 2002 That's ok, I am about 99% positive it is the control pod I used to live in the sticks, i know how it is. Population was 3600, now my SCHOOL have nearly 4000! LoL! I just moved back to houston from little ol' bellville, what a change, to say the least! good luck, let me know if there is anything else i can do. ------------------ -justin I am an amateur, if it is professional; ProMedia help you want email Amy or call her @ 1-888-554-5665 or for an RA# 1-888-554-5665 Klipsch Home Audio help you want, email support@klipsch.com or call @ 1-800-KLIPSCH RA# Fax Number=317-860-9140 / Parts Department Fax Number=317-860-9150 ProMedia 5.1 Placement Help s> Quote Link to comment Share on other sites More sharing options...
BURNin'HELL Posted February 4, 2002 Share Posted February 4, 2002 To verify that it's the control pod for sure plug your rear speakers into the front speaker output things on the back of the sub... then you'll know that it's not the sats... Quote Link to comment Share on other sites More sharing options...
BigBusa Posted February 6, 2002 Share Posted February 6, 2002 quote: Originally posted by justin_tx_16: You need a new control pod, the dill with the surround knob. Sounds like yours just wore out. Boy, they sure don't make like they used to! The control pod knob "wore out" in approximately 10 months justy? Is that what you're telling this poor guy? Come on ! It is obviously defective. Quote Link to comment Share on other sites More sharing options...
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