drich73 Posted December 28, 2010 Share Posted December 28, 2010 Please respond I really just want my amp repaired, i thought this was a reputable service this is the last contact I have had: ----- Original Message ----- From: "elliot-tronics.com" <eliott4113@yahoo.com> To: drich73@comcast.net Sent: Thursday, November 4, 2010 9:32:29 PM Subject: Re: status OK, I'm still working on your amp and should be finished by next week, you'll get an e-mail with the fedex tracking info after is shipped. Regards, Elliott Quote Link to comment Share on other sites More sharing options...
PV_Powered Posted January 21, 2011 Share Posted January 21, 2011 I too am waiting to hear back from Elliott Sanchez about my Klipsch 5.1 Promedia Ultra amp that I shipped to him in November. The last email I received from Elliott was on November 17, 2010. I have sent him 3 follow up emails since then but have yet to receive a reply. His web site (http://www.elliot-tronics.com/) lists a phone number but I haven't yet tried calling it. I will try and call him next week if he doesn't respond to my last email. Quote Link to comment Share on other sites More sharing options...
PV_Powered Posted January 24, 2011 Share Posted January 24, 2011 Just to let everyone know, if you paid Elliott via PayPal, you only have 45 days to file a dispute. If the transaction is older than 45 days, PayPal will still try and contact Elliott to request a refund but they won't guaranty a refund at that point. I would strongly recommend everyone (who paid Elliott via PayPal) contact PayPal and let them know what's going on. PayPal will close his account if they get enough complaints. I'll post more once I've heard back from PayPal about my dispute. Quote Link to comment Share on other sites More sharing options...
PV_Powered Posted January 25, 2011 Share Posted January 25, 2011 FYI, the phone number listed on Elliott's web site (http://elliot-tronics.com/) does still appear to be valid. The voice mail message does mention Elliott by name. I've left a message so I'll see if he bothers to return my call. Contact Information Email : eliott4113@yahoo.com Phone : 469-644-6049 Address : Cedar Hill, TX Quote Link to comment Share on other sites More sharing options...
Katarn32 Posted January 26, 2011 Share Posted January 26, 2011 I am currently in the exact same boat as you. He has had mine since early December and I can hardly get any response from him. It was the supposed 20 day turn around time... then that passed... then he said I would have it back last week and the never happened. Now I've sent emails as well as tried calling. This sucks. Quote Link to comment Share on other sites More sharing options...
jacksonbart Posted January 26, 2011 Share Posted January 26, 2011 I hope Elliot has a big boat Quote Link to comment Share on other sites More sharing options...
Katarn32 Posted January 26, 2011 Share Posted January 26, 2011 Well I just so happened to get him on the phone about 15 minutes ago and he said that it would be shipping out from his place Monday or Tuesday of next week. I guess we'll see. Quote Link to comment Share on other sites More sharing options...
jacksonbart Posted January 26, 2011 Share Posted January 26, 2011 If he told you wolverines made good house pets, would you believe him? Quote Link to comment Share on other sites More sharing options...
Katarn32 Posted January 27, 2011 Share Posted January 27, 2011 Never said I believe him - I certainly don't. But we'll see. Maybe I'll get it when he says. If not? I'll have to take further action. Quote Link to comment Share on other sites More sharing options...
drich73 Posted February 1, 2011 Author Share Posted February 1, 2011 I wrote about the problems I had with Elliott Sanchez including emails (no response), phone calls (no answer), and pay pal wont help after 45 days. I finally did talk to him on the phone and he said he would ship out the following day. Woa and behold the amp showed up repaired and working great. Seems like the best route to go is to constantly call him until he answers. Hope this helps everyone, it sure does sound good on Klipsch. Quote Link to comment Share on other sites More sharing options...
Boxx Posted February 1, 2011 Share Posted February 1, 2011 Elliott Sanchez is in Cedar Hill, Texas? Quote Link to comment Share on other sites More sharing options...
Katarn32 Posted February 4, 2011 Share Posted February 4, 2011 Yep, supposedly that's where he is Quote Link to comment Share on other sites More sharing options...
Guest " " Posted February 5, 2011 Share Posted February 5, 2011 about the 45 day paypal policy.....if you have a credit card linked to your paypal account and used that as the funding source....some credit card companies allow up to one year to reverse a charge. when the reversal happens. it becomes paypals problem. thats why, if you try to use a credit card as a funding source in paypal, you get messages about how super cool it is to use the paypal credit card or a other forms of payment. Quote Link to comment Share on other sites More sharing options...
PV_Powered Posted February 5, 2011 Share Posted February 5, 2011 Update! I finally received my repaired amp back from Elliott this week. The amp now works and my Klipsch system is finally back together after having sat in a closet for the last couple of years. Woohoo! So in the end I sent Elliott 3 emails, left one voice mail and filed one complaint with PayPal. The whole process took about 10 weeks from the time I shipped my amp to him to the time I received it back. The only contact I had with Elliott after I paid him back in November was an email with a package tracking number. Definitely not good customer service on his part. If you choose to do business with Elliott in the future, most likely it will take at least two months (not 20 business days as he quote) for the repair and you probably won't hear from him until your repaired part ships. Quote Link to comment Share on other sites More sharing options...
Katarn32 Posted February 9, 2011 Share Posted February 9, 2011 Time to post my own update... It appears that my amp has finally shipped. I emailed and called quite a few times and seemed to have spurred him on to getting it done. I got an email with a FedEx tracking number yesterday, scheduled to arrive Friday. Hopefully I'll have some good news when I get it plugged back in! Quote Link to comment Share on other sites More sharing options...
Katarn32 Posted February 11, 2011 Share Posted February 11, 2011 Well I got it back and plugged it in.... and lo and behold now there is static when low frequencies hit through the subwoofer... sounds real bad on music. This sucks. Emailing him about it now. Quote Link to comment Share on other sites More sharing options...
jacksonbart Posted February 14, 2011 Share Posted February 14, 2011 If you think Elliott is bad you should meet his brother Dirty Sanchez. Quote Link to comment Share on other sites More sharing options...
Boxx Posted February 14, 2011 Share Posted February 14, 2011 Badges... we don't need no stinking badges.... Quote Link to comment Share on other sites More sharing options...
Meteo Posted March 11, 2011 Share Posted March 11, 2011 Hey all, Is there anyone else still waiting on an amp from Elliot? The last Ive heard from him was on Nov 29th so its been more than 4 mouths since hes had my amp. Ive sent around 10 emails with no response. No one picks up his phone either... I really hope that I wasnt just ripped off. Can anyone give me some suggestions on what actions I can take? I really dont want to just walk away from this. Quote Link to comment Share on other sites More sharing options...
Boxx Posted March 11, 2011 Share Posted March 11, 2011 Elliott (and his brother Dirty) take a lot of heat on this thread. An "intervention" may be in order... Quote Link to comment Share on other sites More sharing options...
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