Fish Posted February 16, 2012 Share Posted February 16, 2012 If you buy a unit new they will take care of you.The original buyer could have sold it then sold the umc later, they would probably sell you one. Quote Link to comment Share on other sites More sharing options...
ajoker2c Posted February 16, 2012 Author Share Posted February 16, 2012 I have not contacted them yet as I was out of town on film set since I bought UMC-1 Monday. Seller stated he never had the big remote and only had small one the whole time. I forgot to ask if he was original owner. I will post back when I find out. Thanks again for all your help. I'll be hooking it up over the weekend . Ajoker, did you contact Emotiva about a new remote yet? Just curious if they sent you one. I just had a great customer service experience with them with my remote and will post in a separate thread. Quote Link to comment Share on other sites More sharing options...
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