angusruler Posted October 7, 2014 Share Posted October 7, 2014 ordered a new woofer for my klfc7 center spkr. i knew as soon as i opened the box it was going to be damaged....it was.....the plastic surround on th face of the spkr was craced in about 5 places, with pieces missing. spoke to andrew at klipsch, and without any hassle at all he said chuck the received woofer, and another will be sent out today. mistakes and accidents happen, whick is why customer service is the most important factor in my choosing a comp to do business with. thank you andrew. 1 Quote Link to comment Share on other sites More sharing options...
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