Dogdish Posted May 21, 2020 Share Posted May 21, 2020 Hi all - I recieved the Klipsch R-15PM and Pro-Ject Klireftt Belt-Drive Audiophile Turntable 'plug and play' system yesterday and am having an issue with getting a clear sound when playing vinyl. It sounds quite muffled, particularly the lyrics. I know it's definately not the speakers as I have played other sources through the speakers and the speakers sound great. Anyone else have a similar set up with a similar issue? Any advice would be appreciated 🤓 Thanks all! Quote Link to comment Share on other sites More sharing options...
pbphoto Posted May 22, 2020 Share Posted May 22, 2020 make sure the phono switch on the back of the speaker is set to phono. 1 Quote Link to comment Share on other sites More sharing options...
Dogdish Posted May 22, 2020 Author Share Posted May 22, 2020 Thank you... Yeah it is 👍🏼 Quote Link to comment Share on other sites More sharing options...
OO1 Posted May 22, 2020 Share Posted May 22, 2020 3 minutes ago, Dogdish said: Thank you... Yeah it is 👍🏼 SO , is your issue resolved Quote Link to comment Share on other sites More sharing options...
Dogdish Posted May 22, 2020 Author Share Posted May 22, 2020 (edited) No the issue isn't resolved... I've followed the set up instructions meticulously, which included having the switch set to phono on the speakers i know it'll be something simple I just don't know what it is 😬 Edited May 22, 2020 by Dogdish Quote Link to comment Share on other sites More sharing options...
OO1 Posted May 22, 2020 Share Posted May 22, 2020 Can you take a picture of the rear of the speakers and the wiring connections Quote Link to comment Share on other sites More sharing options...
Dogdish Posted May 22, 2020 Author Share Posted May 22, 2020 6 minutes ago, RANDYH said: does the sound vary whether on LINE or PHONO No sound when set to Line - only on Phono Quote Link to comment Share on other sites More sharing options...
OO1 Posted May 22, 2020 Share Posted May 22, 2020 Just now, Dogdish said: No sound when set to Line - only on Phono does the Volume control operate correctly ------- Quote Link to comment Share on other sites More sharing options...
Dogdish Posted May 22, 2020 Author Share Posted May 22, 2020 5 minutes ago, RANDYH said: does the Volume control operate correctly ------- It sure does. Could it be the stylus needs an adjustment? Quote Link to comment Share on other sites More sharing options...
OO1 Posted May 22, 2020 Share Posted May 22, 2020 3 minutes ago, Dogdish said: It sure does. Could it be the stylus needs an adjustment? did you check the -connecting wires to the phono cartridge ------ Quote Link to comment Share on other sites More sharing options...
Dogdish Posted May 22, 2020 Author Share Posted May 22, 2020 6 minutes ago, RANDYH said: did you check the -connecting wires to the phono cartridge ------ Yeah... All seems to be as is should. So frustrating considering it's sold as a Plug and Play! Quote Link to comment Share on other sites More sharing options...
OO1 Posted May 22, 2020 Share Posted May 22, 2020 9 minutes ago, Dogdish said: Yeah... All seems to be as is should. So frustrating considering it's sold as a Plug and Play! normally these problems arrive when the phono cartridge type is not selected properly ----a) --either MM or MC --------you must select the correct type if there is such an option ---- b) a bad phono cartridge that has a defective cartridge or a bad stylus ----can cause these problems ---- c) the RCA cable is plugged in the correct ------red/white connectors at the rear of the speakers - yes d) switch is on PHONO----power switch ON- yes e)- the 4 leading wires of the phono cartridge are well inserted in the headshell - yes Quote Link to comment Share on other sites More sharing options...
Dogdish Posted May 22, 2020 Author Share Posted May 22, 2020 33 minutes ago, RANDYH said: Can you take a picture of the rear of the speakers and the wiring connections Quote Link to comment Share on other sites More sharing options...
Dogdish Posted May 22, 2020 Author Share Posted May 22, 2020 5 minutes ago, RANDYH said: normally these problems arrive when the phono cartridge type is not selected properly ----a) --either MM or MC --------you must select the correct type if there is such an option ---- I don't have this option (from what I can see) b) a bad phono cartridge that has a defective cartridge or a bad stylus ----can cause these problems ---- I might buy another one just in case to see if indeed this is the problem, at the very least to rule this issue out c) the RCA cable is plugged in the correct ------red/white connectors at the rear of the speakers - yes d) switch is on PHONO----power switch ON- yes e)- the 4 leading wires of the phono cartridge are well inserted in the headshell - yes Interesting thing is, it tends to get worse the further in the stylus gets to the centre, so a few songs into the album... Quote Link to comment Share on other sites More sharing options...
OO1 Posted May 22, 2020 Share Posted May 22, 2020 8 minutes ago, Dogdish said: Interesting thing is, it tends to get worse the further in the stylus gets to the centre, so a few songs into the album... if the RCA cable is plugged correctly , /you have a problem with the turntable or the amplifier in the speakers ------speakers are ok , where did you buy this package ------? Quote Link to comment Share on other sites More sharing options...
Dogdish Posted May 22, 2020 Author Share Posted May 22, 2020 3 minutes ago, RANDYH said: if the RCA cable is plugged correctly , /you have a problem with the turntable ------speakers are ok , where did you buy this package ------? Oh really? You think it might be a dodgy turntable? I'm in Australia and had it shipped to me from Melbourne from a place called Digital Cinema. Should I contact them? Quote Link to comment Share on other sites More sharing options...
OO1 Posted May 22, 2020 Share Posted May 22, 2020 14 minutes ago, Dogdish said: Oh really? You think it might be a dodgy turntable? I'm in Australia and had it shipped to me from Melbourne from a place called Digital Cinema. Should I contact them? ----------yes ---------100% , this is a warranty problem --- they might troubleshoot the issue over the phone , they will check all your remote settings first , I hope they can determine whether it's any of these 4 problems a ) settings b) the turntable wiring --------or c) the phono cartridge ------- or d) , the amp at the back of the speakers that has an issue in it's RCA phono connectors on the main board ----- Quote Link to comment Share on other sites More sharing options...
Dogdish Posted May 22, 2020 Author Share Posted May 22, 2020 3 minutes ago, RANDYH said: ----------yes ---------100% , this is a warranty problem --- they might troubleshoot the issue over the phone , they will check all your remote settings first , I hope they can determine whether it's any of these 4 problems a ) settings b) the turntable wiring --------or c) the phono cartridge ------- or d) , the amp at the back of the speakers that has an issue in it's RCA phono connectors on the main board ----- Thanks so much for your advice. I've already been given a number to call, I'll let you know how I get on 👍🏼 Quote Link to comment Share on other sites More sharing options...
OO1 Posted May 22, 2020 Share Posted May 22, 2020 Just now, Dogdish said: Thanks so much for your advice. I've already been given a number to call, I'll let you know how I get on 👍🏼 Cheers Mate - Quote Link to comment Share on other sites More sharing options...
Dogdish Posted May 23, 2020 Author Share Posted May 23, 2020 Thank you everybody but the issue is now fixed! It was a cartridge issue for all of those that guesed this congratulations!!! I checked the alignment of the cartridge and although it was pretty good (was a little out) - I discovered the screws were LOOSE!!! So the cartridge was not being held in properly! 😳 Either came loose during transportation OR never screwed in properly during assembly 🤓 1 Quote Link to comment Share on other sites More sharing options...
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