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Help! Cinema 800 occasional chirping high frequency noise - audio example


Jlesp

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AUDIO EXAMPLE: https://voca.ro/1o0w1sLFWEQf

 

Every now and then, the satellite speakers (Bluetooth) will start making this high pitched chirping or popping noise. I linked a recording of the noise above.

 

This is a mild example. It often gets much louder and more frequent, and usually lasts for a minute until it goes away on its own. I may edit this post with another example in the future.

 

We haven’t been able to figure out what’s causing this - any ideas about how to to fix this? 

 

It happens no matter what input: HDMI, Apple TV, Normal TV, etc., and seems to happen randomly.

 

It’s incredibly annoying and painfully loud when at its worst.

 

Any thoughts are appreciated.

Edited by Jlesp
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@Jlesp

Welcome to the Klipsch Community forums!

 

On 9/11/2022 at 3:14 PM, Jlesp said:

We haven’t been able to figure out what’s causing this - any ideas about how to to fix this?

 

Other Cinema 800 owners have encountered similar issues. These issues can often be resolved by updating the soundbar's firmware.

 

This article should help: Cinema Bars - Surround Speakers Crackling

 

If you have any other questions, we are happy to help.

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