when will it get here?

[WasWood]

Hi I had a screwy control part for volume on my 4.1s so I sent the part back, (CP-1) thats what the part is called. Well i sent it 2nd Day on 12-11-01 and i haven't gotten the new part back yet. Im not sure how long it takes u guys to send stuff back but i would have thought it should be here by now im my R/A # is 8682 if that means anything at all.

[justin_tx_16]

Well, i too would have though that it would have gotton to you but you sent it the 11'th... got there the 13th... Well for the past two weeks many Klipsch employees had the weeks off. They will start back tomorrow I believe.

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-justin

I am an amateur, if it is professional;

ProMedia help you want email Amy or call her @ 1-888-554-5665

Klipsch Home Audio help you want, email support@klipsch.com or call @ 1-800-KLIPSCH

RA# Fax Number=317-860-9140 / Parts Department Fax Number=317-860-9150

[BigBusa]

Klipsch should reimburse you for the 2nd day air postage you spent to sent it back to them. You rush it to them and they sit on it for weeks ... I hope they have already.

[miketrin]

That's only 3 weeks. Is that a long time?

Ok i am kidding. I love to see I am not the only one being taken for a ride by Klipsch.

All the forums outside of this website mention that Klipsch isn't the company it once was. They make an okay speaker they just don't have the staff to support them. I think there is like 1 person in the return department, 1 person in the factory and then 1 person in support, amy.