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Showing results for 'cinema 800'.
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Sorry, I have a Cinema 800
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Nope , Both the Cinema 600-800 are compatible systems , plus you can add a 2nd subwoofer or simply replace either the Cinema 600-800 wireless subwoofers with the subwoofer of your choice.
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Sorry, it will only work with the Cinema 600. The Cinema 800 uses a different subwoofer.
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The BIG The Fives EQ update is finally here!!
coldfreeze replied to John Bee's topic in 2-Channel Home Audio
There's a new Klipsch Connect app update on the Play Store. Not sure if it will truly work. Improved Fives Virtual Remote Control Improved Cinema 700, 800, and 1200 Virtual Remote Control Addressed T5 II ANC issue where ANC and Transparency settings were not saved Improved firmware update process Improved product support features User interface tweaks and fixes Updates based on user feedback -
@gskiffer tx for confirming that the sound bar is dead , the cinema 600 subwoofer should function wirelessly with the Cinema 800 sound bar . You can repair the Cinema 600 sound bar by replacing the power supply , btw , the parts are relatively inexpensive .
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The same thing happened to me. I don't think the Cinema 800 or 1200 were shipping at the time I got my Cinema 600. Unfortunately, the Cinema 600 died after a few months. One of the reasons I chose the BAR48 was because the specs said it supported Dolby Digital Plus which can provide CD quality audio. While many of the BAR48 issues I reported had been resolved with the the Cinema 600, it doesn't support Dolby Digital Plus so it is actually a downgrade from the BAR48. The Cinema 800 on the other hand...
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Help! Cinema 800 occasional chirping high frequency noise - audio example
KevinB replied to Jlesp's topic in Home Theater
@Jlesp Welcome to the Klipsch Community forums! Other Cinema 800 owners have encountered similar issues. These issues can often be resolved by updating the soundbar's firmware. This article should help: Cinema Bars - Surround Speakers Crackling If you have any other questions, we are happy to help.- 2 replies
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AUDIO EXAMPLE: https://voca.ro/1o0w1sLFWEQf Every now and then, the satellite speakers (Bluetooth) will start making this high pitched chirping or popping noise. I linked a recording of the noise above. This is a mild example. It often gets much louder and more frequent, and usually lasts for a minute until it goes away on its own. I may edit this post with another example in the future. We haven’t been able to figure out what’s causing this - any ideas about how to to fix this? It happens no matter what input: HDMI, Apple TV, Normal TV, etc., and seems to happen randomly. It’s incredibly annoying and painfully loud when at its worst. Any thoughts are appreciated. -
Hi @DevinS Welcome to the Klipsch community forum. Have you had an opportunity to review the many Cinema 800 articles Klipsch has provided? Yes, It was removed a while back. The latest firmware can't be installed if the currently installed firmware is too old. If that happens to be the case, Klipsch will provide you with intermediate version that will then allow you to install the current version. To insure you are given the correct version to install, Klipsch wants to verify the version that is currently installed before providing you with links to the new one. These are the current firmware versions for the Cinema 800: MCU 107 > WIFI 1.0.209.0 > DSP 5.0 > SUR T 04 > SUR R 11 > SUB T 03 > SUB R 02 > HDMI 43 Follow this article and record the firmware versions that are currently installed on your soundbar: Cinema 800 - How to Check Firmware Versions Next, Submit a request to Klipsch asking for links to the latest firmware. Be sure to provide the versions that are now installed on your soundbar. This is an issue with the firmware that was initially installed on many new Cinema 800 and Cinema 1200 soundbars. Thankfully, this issue has been almost completely resolved with the latest firmware update. Please let us know if this information helps you resolve your issue.
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So due to my negligence the subwoofer to my cinema 600 soundbar is no longer alive! I'm still in need of a wireless subwoofer. What are my options? if I buy a secondhand cinema series sub will it pair? does it have to be a cinema 600 specifically or will 400/700/800 work? thoughts? any advice would be greatly appreciated. -
I'm having the same problem with cinema 800 and Verizon fios remote. I have started a conversation with Klipsch all they said is Verizon remote not configured correctly. I never programmed it to work with sound bar. Also my sound bar turns on by itself in the middle of the night between the hours of 1am and 330am.
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Hi Ron, Welcome to the Klipsch Community forums. The public forums are the correct place to ask for help. This way, everyone can benefit from the answers.🙂 I suspect your assessment of the issue is correct. Unfortunately, after two years, it is unlikely you can get a warranty replacement but I would try anyway. If you can't get a replacement your only other option is to take it in to a Klipsch dealer who does repairs or an electronics service depot and see if they can repair it. They may be able to locate a replacement power supply or maybe identify a few capacitors that need to be replaced. In any case, it's likely to cost a lot less than a new soundbar. I didn't! 🙂 The Cinema 800 is my fourth soundbar. See this post for more details.
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Welcome to the Klipsch Community forums. As I mentioned to JB19 in my previous post, review other Cinema 800 and Cinema 1200 posts. It's unfortunate but information is dispersed among a dozen different threads. The Cinema 800 and Cinema 1200 have a lot in common and you will find useful information in the Cinema 1200 threads too. Others have also reported that crackling sound. While the Surround 3 speakers could be defective, the issue might also be resolved with a firmware update to your soundbar which will update the firmware in your surrounds. The first thing you should do is Submit a request to Klipsch Product support. Describe your issue and provide them with your current firmware versions. To do that, see this article: Cinema 800 - How to Check Firmware Versions.
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I searched and did not find anyone with this issue. After a vacation where all of my equipment was unplugged from the wall, I return to have the LEDs on top and front flicker then stop working. I suspect a power supply issue as previously mentioned in posts, but am not savvy enough to replace it. Two year old unit out of warrant that now completely cuts out at random times using HDMI. Pops a bit with optical cable (that might be the TV settings). And I seek the wisdom of @KevinBif you've heard of this one. Also, I'm super curious - with all of the issues with Bar 48, what influenced you to purchase a Cinema 800???? I love (understatement) the brand also, but it seems that the Soundbar division isn't up to usual Klipsch quality standards. [I'm a newbie so the system won't let me message you directly]
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I just updated my Cinema 800 a couple of weeks ago with the latest firmware from Klipsch. The Cinema 800 and Cinema 1200, while different products, have many similarities and similar issues. I have not seen any Release Notes from the Cinema 1200 firmware documentation. These are the latest firmware versions for the Cinema 800: MCU 107 > WIFI 1.0.209.0 > DSP 5.0 > SUR T 04 > SUR R 11 > SUB T 03 > SUB R 02 > HDMI 43 While this firmware hasn't resolved all my issues it definitely is an improvement. These are the release notes on the firmware documentation I received from Klipsch for the Cinema 800. Resolved "no sound after prolonged standby or mute" issue, requiring a power cycle Addressed crackling in surround speakers User experience has been improved. FACTORY RESET now scrolls when device is reset. Night Mode and Dialog Mode now preview the current setting before changing. The bar no longer endlessly scrolls UPDATING when an update is installed. Sometimes the update would cause the bar to no longer power on - aka “bricking.” This has been addressed. No longer scrolls "Network Not Detected" when bar is actually connected to network. Bar no longer wakes up in "CAST" mode, even when not casting from a device Resolved issues related to Mesh Networks Updates to Google Play and Spotify support
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i just bought surround 3 for my cinema 800 im hearing crackling sound. What do I do?
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@Larry1974GD Re: Audio Quality There is a lot of information about things that can impact audio quality if you search online. There is no way this issue can be explained in a few paragraphs here. The sound levels you obtain when using an analogue or Bluetooth input depend on the source. If the sound from the soundbar is not loud enough, increase the sound level at the source. Again, audio quality also depends on the source material. If you are listening to old MP3 files, it doesn't matter what type of connection to the soundbar you have, the audio quality will be poor. Most TVs will pass through audio from one of its inputs to the HDMI-ARC as-is without converting it so while the HDMI-ARC (or eARC) has a much higher bandwidth than other connections and can support higher quality audio, it can't improve or change the audio quality it sees on its other inputs. If you are listening to audio only from external sources, you are better off connecting those sources directly to your Cinema 600 using the Digital (optical) input if you can. If not, use the analogue or Bluetooth inputs. You will get the best audio quality from your TV using the HDMI-ARC connection. This will allow you to use your TV's CEC functions to turn the soundbar on/off and control the volume using the TV remote. The Cinema 600 supports "Dolby Audio" but there are many types and only the most basic one, Dolby Digital, is supported. Dolby Digital can provide 5.1 surround sound via the HDMI-ARC or Digital connection but it cannot be considered high quality audio. Dolby Digital Plus can provide "CD Quality" audio but only via HDMI-ARC or HDMI-eARC. Unfortunately, the Cinema 600 cannot decode Dolby Digital Plus. If you want higher quality audio and higher sound levels from your Surround 3s, you might want to consider a Cinema 800. It will work with your existing Surround 3s. It has two HDMI connections on the soundbar so you will not be restricted by any limitations your TV may have. It supports Dolby Digital, Dolby Digital Plus, Dolby Atmos, Dolby HD, and more. It supports HDMI-eARC so if your TV also has HDMI-eARC your soundbar will be able to process higher quality audio from your TV. Dolby Atmos provides precise positioning of specific sounds: front to back; left to right; up and down. The Cinema 800 does not support any up/down positioning and there is no way to connect additional speakers needed for full Atmos positioning but it does support Dolby Atmos, provides better positioning of sound than does Dolby Digital and provides much higher quality audio. I hope this helps...
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@Larry1974GD Re: Surround 3s The sound levels and sound quality delivered to the Surround 3s are determined by the firmware on the soundbar. Customers have been complaining about extremely low sound levels from their Surround 3s for a long time. Klipsch attempted to resolve these issues on the BAR 48 with a couple of firmware updates but I noticed very little difference after applying the updates. The Cinema 600 only provides very limited control of the Surround 3 volume and, in my opinion, it too is largely ineffective. See the Klipsch article: Cinema 600 - Surround Sound Level Adjustment with Surround 3's. I now have a Cinema 800. There have been three firmware updates since I've had this soundbar and the Surround 3s now produce adequate sound levels. The Cinema 800 firmware updates will also update the firmware on the attached surrounds and have resolved other issues like hissing and scratchy sounds that some customers have reported. Since I am using the same Surround 3s that I purchased with my BAR 48, I can only conclude that the majority of the issues affecting the Surround 3s are a result of the soundbar to which they are attached.
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I was provided a Cinema 600 warranty replacement for my BAR 48 which had a multitude of issues. The BAR 48 was supposed to support Dolby Digital Plus which can provide CD quality audio but it never worked. I was never able to get Dolby Digital Plus working with my Cinema 600 then Klipsch admitted that the Cinema 600 doesn't support Dolby Digital Plus so the replacement didn't provide the same features that the BAR 48 was supposed to provide. Before I could discuss the matter with Klipsch, the Cinema 600 dropped dead! Long story short, I now have a Cinema 800 and still using the same Surround 3s that I purchased with my BAR 48. Most of My BAR 48 issues appear to have been resolved in the Cinema 600 and now my Cinema 800 supports Dolby Digital Plus and Dolby Atmos. The Cinema 800 is everything the BAR 48 should have been! The Cinema 800 has had its issues, most of which have been firmware related. Klipsch has just provided me with their latest firmware update which looks very promising. While the crackling sound you hear may be due to an issue with the Surround 3s, some customers have reported that issue has been resolved with the latest firmware update to their Cinema 800 soundbar which will also update the firmware in the Surround 3s. I understand your issues trying to get a warranty exchange on your Cinema 600. Klipsch may be more sympathetic if you explain that you had a BAR 48 with many issues, that you purchased the Cinema 600 as a replacement and didn't seek a warranty replacement on your BAR 48. You may still be able to return your new Cinema 600 to Best Buy and wrangle a Cinema 800 as a replacement from Klipsch, if you are lucky. Let us know what transpires.
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@Ashley, Welcome to the Klipsch forums. There have been two firmware updates to address known issues since DSP 4.4 but Klipsch has removed them from the website because they have created additional issues on some soundbars. Klipsch is working on new firmware updates which, hopefully, will be available shortly. If the Cinema 800 and Cinema 1200 have a connection to the Internet they will try to update the firmware automatically but most of the time it fails. The workaround is to install the firmware manually. The procedure is described in the link you provided but, as you now know, it has been removed. Please contact Klipsch Product Support. They will notify you when new firmware becomes available. They have also provided some customers a link to DSP 4.9 as an interim solution. For more information, see the Cinema 800 - Landing Page and review other Cinema 800 and Cinema 1200 posts.
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@JB19, Welcome to the Klipsch forums. I'm sorry your soundbar is not behaving as expected. Can you provide a little more information about your setup? Does your setup include the Surround 3 speakers? How is your soundbar connected to your TV? Are your audio/video sources connected to your TV or directly to the soundbar? How? What are the soundbar firmware versions? See: Cinema 800 - How to Check Firmware Versions What Playback mode have you selected? Try Direct but you will likely want Standard. See: Cinema 800 - Decoding and Playback Modes I will provide additional information once you have responded. In the meantime, review other Cinema 800 and Cinema 1200 posts.
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Hey all, I just bought the cinema 800 after my cinema 600 had an issue with the woofer and the retailer agreed to exchange it instead of repair. I was REALLY happy with the 600. Movies, music, games it was all beautiful clear highs, mids and nice punchy but powerful bass. Ive got to say im way less impressed with the 800. So far it just sounds like the centre speaker is trying to do all the hard work in th highs and mids and because of this, it actually sounds choppy and weak. When listening to music all the snappy drum hits and chord plucks are lost amongst the haze and in movies whilst the sound stage is way better, the dialogue sounds crap. again its like that centre speaker is not up to spec or it is not being supported by the other drivers. Has anyone else found the same issues?
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@Ashley Let's try this , here's a link to klipsch Customer Service , fill the form , add your email , and all your contact information , mention the product you are using ........the Cinema 800 , indicate the problem .....you're having and request that they send you the link by Email , for the Firmware upgrade on a File that you can download directly via your Email /PC , laptop . ▶️https://support.klipsch.com/hc/en-us/requests/new
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https://support.klipsch.com/hc/en-us/articles/4406894205460-Cinema-800-How-to-Check-Firmware-Versions https://support.klipsch.com/hc/en-us/signin?return_to=https%3A%2F%2Fsupport.klipsch.com%2Fhc%2Fen-us%2Farticles%2F4406163207316
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Hi~ I am a soundbar newbie, it's my first time to update soundbar and it makes me feel really really hard. My cinema800's firmware is pretty old (MCU v76 and DSP v4.4), sometimes it becomes silent for a longtime, so I try to update it. Cinema 800 is already connected to WIFI but automatic update seems not work. The link below is the only article I can find to update cinema 800 locally but it's dead. https://support.klipsch.com/hc/en-us/articles/4406163207316-Cinema-800-Firmware-Update Is there any other update flow article for cinema 800? Thanks.
