help kmc1 Posted September 4, 2014 Share Posted September 4, 2014 I was given this kmc-1 4 days ago as a gift. What Great gift I have been thinking up until last night. it was working fine, then powered off due to it being idle, When I went to turn it back on...nothing. I then decided to plug it in. When I plug it in , I get no lights or indication it is charging. I always have my proper power adapter plugged into a certified power bar (my expensive cpu is also on this power bar and works fine. So now I have a heavy black KMC-1 paper weight. Never been taken outside (charged ok 2 times) Please help, is there issues with the lithium battery?....It will be a while before I get the receipt due to the gift being from across Canada. Bought at authorized dealer. I have box and everything. Help , I'm losing my mind Quote Link to comment Share on other sites More sharing options...
Administrators Chad Posted September 4, 2014 Administrators Share Posted September 4, 2014 Hi, Welcome to the forums! You may want to talk to our Customer Service if you are still having problems. They can guide you through troubleshooting the issue. Please contact them via phone 1-800-KLIPSCH or by using this form: http://www.klipsch.com/contactform/form Aside from that, be sure the power switch on the back is in the "green" position. Quote Link to comment Share on other sites More sharing options...
Snert Posted November 7, 2014 Share Posted November 7, 2014 Same here. I bought a KMC 1 on 09/27/14 and it stopped working on 10/03/14. No light or charge. Not impressed so far. How long did it take to get this resolved? Quote Link to comment Share on other sites More sharing options...
Jorge A. Posted December 5, 2014 Share Posted December 5, 2014 (edited) Same here i just get one at Amazon and work for 2 times less than 20 min and it won't come on, any help please Edited December 5, 2014 by Jorge A. Quote Link to comment Share on other sites More sharing options...
cluless2 Posted January 16, 2015 Share Posted January 16, 2015 (edited) EEEEKKKKKKK. Just ordered a KMC-1. Do I need to hang on to the packing stuff or is this easily resolved as indicated on the other post? Oh and btw what is a warning point?...and yes this is the original cluless Edited January 16, 2015 by cluless2 Quote Link to comment Share on other sites More sharing options...
help kmc1 Posted January 16, 2015 Author Share Posted January 16, 2015 (edited) This FIXED MY ISSUE Hey...I received a reply very quickly that solved my issue. I'll include the link that the Klipsch Rep had E-mailed me. It is step by step (with Pictures) on how to disconnect/reconnect the lithium Ion Battery. file:///C:/Users/Peter/Downloads/Klipsch%20kmc1%20Battery%20Reset.pdf Hope this Helps everyone Have had Zero issues since Only Awesomeness ! Edited January 16, 2015 by help kmc1 Quote Link to comment Share on other sites More sharing options...
cluless2 Posted January 16, 2015 Share Posted January 16, 2015 Great to know, Thanks, now if you could just send me the hard drive to your computer so I could read it.... Quote Link to comment Share on other sites More sharing options...
Fish Posted January 16, 2015 Share Posted January 16, 2015 Maybe after you've been here a while........ Quote Link to comment Share on other sites More sharing options...
cluless2 Posted January 16, 2015 Share Posted January 16, 2015 I've been here 28 minutes....what more do you want? Quote Link to comment Share on other sites More sharing options...
Fish Posted January 16, 2015 Share Posted January 16, 2015 Newbie's.......did you find it? Quote Link to comment Share on other sites More sharing options...
cluless2 Posted January 16, 2015 Share Posted January 16, 2015 nope Quote Link to comment Share on other sites More sharing options...
Fish Posted January 16, 2015 Share Posted January 16, 2015 (edited) All I could find was a pic by copy and paste everything from klipsch right in the link. It looks like screwdriver, remove cover and take out batt and reinstall, worth a try?? Your post count is really startin to add up! Edited January 16, 2015 by Fish Quote Link to comment Share on other sites More sharing options...
cluless2 Posted January 16, 2015 Share Posted January 16, 2015 well, I think I will wait until I get the speaker, and then wait until I have a problem. Wooot wooot up to 6 posts. Now I want some warning points. I'm sure Amy will comply Quote Link to comment Share on other sites More sharing options...
Fish Posted January 16, 2015 Share Posted January 16, 2015 Well......you're well on your way to warning pts, but I think Amy moved on?? Quote Link to comment Share on other sites More sharing options...
cluless2 Posted January 16, 2015 Share Posted January 16, 2015 really? Its been ages since Ive been on. So long that I couldn't even remember what email I originally set my user up with to reset password, so I had to create a new one. I hope she is doing well. ....and I thought I was being rather well behaved.....for me that is. Quote Link to comment Share on other sites More sharing options...
Fish Posted January 16, 2015 Share Posted January 16, 2015 I know it had been a while since I saw your avatar, welcome back. I took a year or so off myself. Quote Link to comment Share on other sites More sharing options...
cluless2 Posted January 16, 2015 Share Posted January 16, 2015 thanks Quote Link to comment Share on other sites More sharing options...
Turbox Posted January 16, 2015 Share Posted January 16, 2015 Guys, I had the same issue with my kmc1. I called klipsch help support. They were able to help me. they send me a procedure to reset the unit. it involves removing the screws from the bottom of the unit, and disconnecting the battery. and reconnecting. that's it. Simple. Quote Link to comment Share on other sites More sharing options...
cluless2 Posted January 17, 2015 Share Posted January 17, 2015 Klipsch Support rocks! I had a problem years ago and Trey Cannon went over and above to help me. That's one of the few reasons I am an avid Klipsch fan.. (their speakers don't suck either) Quote Link to comment Share on other sites More sharing options...
Siddharth78 Posted May 24, 2016 Share Posted May 24, 2016 Hello, My KMC-1 is not charging fully. It was kept uncharged for around a month. Later I lost charger itself during my trip. So I brought new charger with similar rating 12V 3AMP. however it was not charged fully after 1 full night of charging. I tried to disconnect batter and reset the unit as well. Not sure battery is weak now or the charger is not producing sufficient current. Mean while I order another charger with higher power rating 12V 5Amp. Any clue guys? Thanks Sidd Quote Link to comment Share on other sites More sharing options...
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