Chad

Hello Hugh, We are operational. And we do have online and phone support. Our customer service team is available to assist at https://support.klipsch.com. I will notify them of your concerns and pass your message on to them so they can assist you ASAP. Thanks.

Hello, Please be sure to contact our Customer Support: https://support.klipsch.com They'd be happy to assist you, and also that helps us track issues with products as they arise, so we make them better! Thanks.

yes we are currently doubling the traffic we get on a Black Friday type of day, so things are gonna load super slow during this. We're working on improving that though. Thanks

locking because it's gone off-topic, and the OP issue was solved.

Indeed. tread lightly, folks. Stay safe.

Hello, For anyone continuing to have problems with the Connect App or their T5 headphones, please contact our customer service for your best chance at resolution: https://support.klipschgroupinc.com

I can't assume that. Are you aware of any scientists who advised the government not to take such actions? I assume, probably correctly, that there are a number of qualified scientists who work for their government. Why couldn't you assume that? Also, if your assumption is correct, one could also assume some amount of government corruption would be involved if a scientist that is an actual expert on these things would suggest such inhumane things as welding doors shut to keep infected from leaving. Ah, well there you go.

You could also assume most of that (beyond basic quarantining) was done at the hands of their government, not at the advice of science.

Bunch of "armchair infectious disease experts" 'round these parts (and by that I mean all over the internet and probably most U.S. communities). I think the smartest thing to do is understand this is super early in the timeline of the outbreak. Is it time to freak out and hoard all the TP (seriously what is that about)? Probably not. Is it time to be nonchalant about it? Hell no. The media certainly ain't helping at all. Let's listen to actual science and to people who have spent the better parts of their lives actually studying these types of things, rather than dismiss it as being overblown though. That Joe Rogan podcast snippet linked above is a good example of real information we should probably pay attention to. Don't listen to the "entertainment news" or our politicians. Get your info from the real actual experts.

Refund Information for Museum Events, Benefit Concert and Employee Appreciate Luncheon:

Dear Klipsch fans: Thank you for your loyalty and enthusiasm in celebrating all things Klipsch at the annual Pilgrimage. It is with regret that we have decided to cancel this year’s event scheduled on March 20-21 due to widespread health concerns surrounding the Coronavirus and its unprecedented impact and unknown duration in the United States. We are committed to doing our part to help protect our staff, attendees and the residents of Hope, AR. Information regarding refunding fees will be forthcoming. In the meantime, we will continue to work hard to make the 75th anniversary of Klipsch in 2021 the best Pilgrimage of all time and look forward to seeing you all next year. Be safe and rock on! Klipsch and KHMA

Hi, So I can help troubleshoot this for you, if you can, let me know: What web browser (including version) are you using? Are you using any ad-blocker extensions? Are you located within the U.S.? Thanks

You changed your forum title (which displays under your name on posts) To change the name that is displayed for you: 1. click the menu in the upper-right corner of the site. 2. click Account Settings. 3. look for Display name, and click change

While I truly appreciate that, that would not be necessary. The resource issue has more to do with time than money. Thank you though.

There was an update to the forum software applied today that might fix this. Please let me know if it's still happening. Thanks