angusruler Posted March 20, 2015 Share Posted March 20, 2015 my Marantz cc 4003 multi disc cd player recently required warranty service. after a few minutes play time, it would start jumping from disc to disc. sent it to a Marantz repair facility, Just Audio, in Baltimore, md. got it back in aboot a week, hook it all up..........and.......nothing! no power, nothing. spoke to holly at just audio and she sent me a pre-paid fedex label and said if it was their fault they'd repair it under warranty and pay for shipping. got it back yesterday, under a week this time, and the unit plays wonderfully! it's great to see a repair facility stand behind their work, even though I'm 99.9% sure it was FedEx's fault that the second repair needed to be done. I did send it in the original carton, but we all know how things tend to get "jossled" by fedex and ups. Quote Link to comment Share on other sites More sharing options...
angusruler Posted March 20, 2015 Author Share Posted March 20, 2015 bump Quote Link to comment Share on other sites More sharing options...
Ceptorman Posted March 20, 2015 Share Posted March 20, 2015 It's amazing there isn't more damage to items from them tossing things around. It's good to hear there are still people that take pride in their business though. Quote Link to comment Share on other sites More sharing options...
angusruler Posted March 21, 2015 Author Share Posted March 21, 2015 yep, they really seem to. Quote Link to comment Share on other sites More sharing options...
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