BlueJester Posted January 12, 2017 Share Posted January 12, 2017 On January 10, 2017 at 7:05 PM, charles m said: The story just got worst ! I sent my sub in and they dropped and damaged it ! Incredible they want to get a Carpenter and wood finisher to fix it ! Don't think so , they need to give me a new one ! 23 hours ago, charles m said: I am not sure how this is going to play out ? I spend $3000.00cd on that sub ! $2300us thats a lot to me ! I believe they have no choice! Oh man, that is completely unacceptable. What finish was it? Hopefully the factory will be able to dig up a replacement cab for it. If it were me, I would be contacting Klipsch directly and asking them to step in, take possession of the sub and take over the repairs themselves to ensure it comes back to you in factory fresh condition. I wish you the best of luck and hope it gets resolved quickly and correctly for you. 1 Quote Link to comment Share on other sites More sharing options...
Charles M Posted January 12, 2017 Author Share Posted January 12, 2017 It is the P-312w , Klipsch's distributors are now involved and are doing what ever I would like to happen to deal with this . They are a good company and want to see the consumer happy. They do want me to wait and see how it will be fixed before I jump the gun and want something else . They even said they would put another 3 years warranty on it ! Well I still have 10 months but they would top it off to 3 years . they will also replace the sub amp with a new one and also let me keep the one that is in now that completely works ! Like I said they are trying to make it right and in this day lots of other companies would just put it all on the guy that damaged it . They might even give me a hi end Sub cable for they are looking into it . Well if this happens I believe it will be all ok It seems they walk the walk and stand behind their Products and service! Good for Klipsch's! I will except this and it's seems fair , what do you think ? Quote Link to comment Share on other sites More sharing options...
Charles M Posted January 12, 2017 Author Share Posted January 12, 2017 1 hour ago, BlueJester said: Oh man, that is completely unacceptable. What finish was it? Hopefully the factory will be able to dig up a replacement cab for it. If it were me, I would be contacting Klipsch directly and asking them to step in, take possession of the sub and take over the repairs themselves to ensure it comes back to you in factory fresh condition. I wish you the best of luck and hope it gets resolved quickly and correctly for you. Quote Link to comment Share on other sites More sharing options...
Charles M Posted January 12, 2017 Author Share Posted January 12, 2017 Exotic zebra-grain Linia veneer cabinet Quote Link to comment Share on other sites More sharing options...
derrickdj1 Posted January 12, 2017 Share Posted January 12, 2017 The sub looks good! With the extended warranty, you did well. Quote Link to comment Share on other sites More sharing options...
Charles M Posted January 12, 2017 Author Share Posted January 12, 2017 Ya I think so and thanks 1 Quote Link to comment Share on other sites More sharing options...
Ceptorman Posted January 12, 2017 Share Posted January 12, 2017 Is yours the Merlot finish? I like that the best. Quote Link to comment Share on other sites More sharing options...
Charles M Posted January 12, 2017 Author Share Posted January 12, 2017 Yes I believe it is Quote Link to comment Share on other sites More sharing options...
Ceptorman Posted January 12, 2017 Share Posted January 12, 2017 That would match my speakers and center perfectly They are gorgeous and I'm sure they sound great, just a little pricey. I will update my sub soon. Quote Link to comment Share on other sites More sharing options...
Charles M Posted January 12, 2017 Author Share Posted January 12, 2017 Yes they are , I got mine for just under $3000cd that would be $2600 I believe in US dollar! Quote Link to comment Share on other sites More sharing options...
Charles M Posted January 12, 2017 Author Share Posted January 12, 2017 Yes they are , I got mine for just under $3000cd that would be $2600 I believe in US dollar! Quote Link to comment Share on other sites More sharing options...
Ceptorman Posted January 12, 2017 Share Posted January 12, 2017 Very nice. I recently remodeled my home and doubled the size of my living room. I noticed that my speakers liked to spread out farther than I thought. They went from about 8' apart to currently 11'-12' feet apart, I sit about 14' away from them. They are toed in more than before. I'm amazed how the sound can can by a small move. Quote Link to comment Share on other sites More sharing options...
Charles M Posted January 12, 2017 Author Share Posted January 12, 2017 My room is now about 26 by 23 but the towers are about 15 feet from each other with the Heresy and sub in in the middle. of course the rears are in the back and like I have said when you turn it on to hear enter the Sandman and you have no hair well you will start thinking it is growing ! Lol Quote Link to comment Share on other sites More sharing options...
Ceptorman Posted January 12, 2017 Share Posted January 12, 2017 Are the towers RF7lls? I'll bet that sounds great. Quote Link to comment Share on other sites More sharing options...
Charles M Posted January 12, 2017 Author Share Posted January 12, 2017 Yes Quote Link to comment Share on other sites More sharing options...
derrickdj1 Posted January 13, 2017 Share Posted January 13, 2017 What content is coming out of the Heresy? I see an RC 64 on top of the screen. Quote Link to comment Share on other sites More sharing options...
Charles M Posted January 13, 2017 Author Share Posted January 13, 2017 I have it setup as a 7.1 and the Heresy are on backs or heights . Quote Link to comment Share on other sites More sharing options...
Charles M Posted January 20, 2017 Author Share Posted January 20, 2017 Yes they sound great! Quote Link to comment Share on other sites More sharing options...
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