Tim Riley Posted November 19, 2017 Share Posted November 19, 2017 I purchased a pair of R-15pm's to use with my computer. I have been having an issue with certain movie files MKV and now Netflix when I start to watch a movie with these speakers connected via optical connection or via USB connection. It seems the speakers do not like certain files. Most audio works fine but when I try to play certain files or watch Netflix I hear a popping sound right at the beginning of the movie and the speakers will not play the audio. I thought maybe there was a firmware or something I might need. I cant understand why this would happen. Any ideas.? Quote Link to comment Share on other sites More sharing options...
pbphoto Posted November 19, 2017 Share Posted November 19, 2017 Make sure your computer isn't trying to send the speakers multi-channel dolby digital or some other incompatible digital stream - the R-15PMs can handle 2-channel 24/96 PCM max on the optical or USB inputs. Quote Link to comment Share on other sites More sharing options...
willland Posted November 19, 2017 Share Posted November 19, 2017 Just now, pbphoto said: Make sure your computer isn't trying to send the speakers multi-channel dolby digital or some other incompatible digital stream - the R-15PMs can handle 2-channel 24/96 PCM max on the optical or USB inputs. I think you may have hit the nail on the head. @Tim Riley, Welcome to the forum. Bill Quote Link to comment Share on other sites More sharing options...
Tim Riley Posted November 19, 2017 Author Share Posted November 19, 2017 Thanks. I did not know that. I thought I understood that the speakers could handle any output from the computer. So how can I make sure I do not send this incompatible audio out to these speakers.? Is there a sound setting.? Is it done in the application (like Netflix?). Thanks so much for the help! Quote Link to comment Share on other sites More sharing options...
Tim Riley Posted November 19, 2017 Author Share Posted November 19, 2017 I think I have it figured out. Just unchecked Dolby and DTS Audio in Supported Formats in the SPDIF Interface Properties. Now all working good. Thanks for the help! Quote Link to comment Share on other sites More sharing options...
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