Pwazz Posted February 7, 2020 Share Posted February 7, 2020 I am having an issue with my new pair of Sixes. They turn off like clock work every 20 minutes. I then have to reconnect to blue tooth and then "un-mute " them from the remote. I have never muted them in the first place. Quote Link to comment Share on other sites More sharing options...
MoJo63 Posted February 17, 2020 Share Posted February 17, 2020 I have not had this issue, but my Sixes will no longer connect via Bluetooth. While searching my device locates the KB-20 sound bar. I contacted Klipsch but they have not yet gotten back with me. Have you reached out them? Quote Link to comment Share on other sites More sharing options...
PatrikS Posted February 20, 2020 Share Posted February 20, 2020 This is also happening to my pair of sixes. Super annoying! Mine also cut in and out of audio when connected to my TV via optical. Any idea what the issue is? Quote Link to comment Share on other sites More sharing options...
glens Posted February 20, 2020 Share Posted February 20, 2020 Just a guess, but Bluetooth probably trumps other inputs and it's maybe pairing up with something only to discover there's no program material (when it then switches back to optical?). I'm guessing Klipsch isn't designing this electronic stuff but instead buying a turn-key package to stuff into the cabinets, and that they'd best stick with "passive" speakers... Quote Link to comment Share on other sites More sharing options...
MoJo63 Posted February 25, 2020 Share Posted February 25, 2020 So I want to update my Sixes info: As I stated before I also have the Klipsch R20-B sound bar with Sub has been my TV Sound bar for years. Upon getting The Sixes and placing them in the same living room area I could not get The Sixes to connect it kept finding only the Sound Bar. Klipsch suggested I do the factory reset and try again I did and again it failed. Bottom line I had to unplug the soundbar in order to connect The Sixes, the bar and speakers work off the same frequency, same remote but the bar must have a more powerful bluetooth option. So in nutshell if you are considering the speaker and have other Klipsch Bluetooth devices you may need consider alternate options. I intend to buy a new soundbar I have a Samsung TV might just get an inexpensive Samsung non bluetooth soundbard. Good New my kid got his first pieces of Klipsch gear. Quote Link to comment Share on other sites More sharing options...
glens Posted February 25, 2020 Share Posted February 25, 2020 3 hours ago, MoJo63 said: Bottom line I had to unplug the soundbar in order to connect The Sixes, the bar and speakers work off the same frequency, same remote but the bar must have a more powerful bluetooth option. So in nutshell if you are considering the speaker and have other Klipsch Bluetooth devices you may need consider alternate options. That problem is, I'd say, rather with the Bluetooth implementation in whatever is controlling the speakers, not the speakers (or sound bar). All they can do is advertise their existence and willingness to do the work. The decision which to use is entirely up to whatever's on the other end of the connection. It sounds like whatever that is in this case simply had its "mind made up" about the sound bar, damn anything else, until that option was removed by powering down the sound bar. Now that you've got the speakers up and running by it, what does it do if also given the option of the sound bar again? Quote Link to comment Share on other sites More sharing options...
mrkmat Posted March 15, 2021 Share Posted March 15, 2021 On 2/20/2020 at 7:05 AM, PatrikS said: This is also happening to my pair of sixes. Super annoying! Mine also cut in and out of audio when connected to my TV via optical. Any idea what the issue is? I have the same issue. If the tv doesn't play any sound for about 1s, the klipsch turns off. When audio from tv is back, it takes like 1s for the klipsch to turn back on again, so I'm constantly losing dialogs while watching shows Quote Link to comment Share on other sites More sharing options...
Citogaston Posted October 26, 2021 Share Posted October 26, 2021 I am having the same issue as Pwazzz. 3 month old sixes, sound great. Suddenly bluetooth turning off randomly, need to reconnect then un-mute for my wife's phone. No sound output for my phone at all. Bluetooth connecting fine, but no sound. Vinyl and other hardwired devices work fine. Any thoughts? Anyone heard back from Klipsch on this? Quote Link to comment Share on other sites More sharing options...
Shorty Posted March 18, 2022 Share Posted March 18, 2022 I have the same problem with my Sixes. They connect to bluetooth, but the mute is on, so I have to turn it off. I haven't turned it on at the first place. After 20 minutes the speakers turn off. All this time the bluetooth light keeps on blinking (searching), despite the fact that it has allready connected and plays music otherwise normally. Once I unplugged the whole thing and it started to work normally. This time it doesn't seem to work. Super annoying. Quote Link to comment Share on other sites More sharing options...
Mick Smith Posted September 27, 2022 Share Posted September 27, 2022 I have this problem!! very annoying. I see all of you have the same issue has anyone had a reply from Klipsch?? Quote Link to comment Share on other sites More sharing options...
Brian Craig Posted June 22, 2023 Share Posted June 22, 2023 On 2/7/2020 at 10:31 AM, Pwazz said: I am having an issue with my new pair of Sixes. They turn off like clock work every 20 minutes. I then have to reconnect to blue tooth and then "un-mute " them from the remote. I have never muted them in the first place. Any news on this? Mine just started doing it, too. Quote Link to comment Share on other sites More sharing options...
OO1 Posted June 22, 2023 Share Posted June 22, 2023 2 hours ago, Brian Craig said: Any news on this? Mine just started doing it, too. update the Firmware and do a Factory reset . if your klipsch Sixes is under warranty , contact your Dealer/ klipsch Tech Support . Quote Link to comment Share on other sites More sharing options...
fearaujo Posted August 4, 2023 Share Posted August 4, 2023 Hello. Has anyone found a solution? I am dealing with the same issue - speakers on bluetooth will simply turn off on their own, all the time -, and firmware update and factory resets are not solving it. Quote Link to comment Share on other sites More sharing options...
toivoton Posted December 12, 2023 Share Posted December 12, 2023 Hi. Has anyone found a solution? The Sixes are turning off suddenly when playing music after about 20 minutes Quote Link to comment Share on other sites More sharing options...
OO1 Posted December 12, 2023 Share Posted December 12, 2023 call or email klipch tech support https://support.klipsch.com/hc/en-us/requests/new Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.