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1/4" adapter with a professional audio device and Klipsch Promedia 2.1

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I'm having an issue here. I'm using a 1/4 inch adapter to plug the headphone jack into a professional audio device. If it's fully inserted I get both the left and right speakers working but no sub. If either loosen the jack in the adapter or the adapter in the audio device then I get left speaker and sub working, but not right speaker. Any thoughts? I've tried 4 different 1/4" adapters. Everything works fine independent of each other. Headphones work fine into audio device and klipsch works fine plugged into my phone.

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