Darrel Posted August 4, 2023 Share Posted August 4, 2023 I just bought this sound bar and reviews say it stops working after a month or so, has this issue been fixed, It has issues with the faulty chip, or should I send it back and get a different kind? And what would the warranty be? NO #1068777 *600-3 Sound bar NA Quote Link to comment Share on other sites More sharing options...
Moderators Travis In Austin Posted August 4, 2023 Moderators Share Posted August 4, 2023 53 minutes ago, Darrel said: I just bought this sound bar and reviews say it stops working after a month or so, has this issue been fixed, It has issues with the faulty chip, or should I send it back and get a different kind? And what would the warranty be? NO #1068777 *600-3 Sound bar NA Hi Darrel, welcome to the Forum. Not sure what you will get in the way of responses to your question. The Klipsch Forum isn’t really manned by any Klipsch Customer Service or Tech Support people. It’s pretty much a place for Klipsch Fans to hang out, share experiences, and help with technical issues, but those technical issues tend to be on products that have been out awhile. For a current product you might want to direct you question as a “service ticket” to Klipsch Tech Support. Certainly warranty questions can only be answered directly with Klipsch Customer/Tech. Support. Quote Link to comment Share on other sites More sharing options...
Bricemb96 Posted August 7, 2023 Share Posted August 7, 2023 The issues you are reading about are likely the MCU firmware issues, iv been following on this issue for months and unfortunately they were working on an update but then they ran into more issues with it and they abandoned the firmware update entirely, so they will not be fixing those issues. I would recommend getting a different one. Quote Link to comment Share on other sites More sharing options...
OO1 Posted August 7, 2023 Share Posted August 7, 2023 what are you inventing here ? , anytime there are issues with any klipsch unit , klipsch tech support are on the job looking for a fix , it might take a couple of weeks in some cases , but they never give up searching for a solution . 1 Quote Link to comment Share on other sites More sharing options...
Bricemb96 Posted August 7, 2023 Share Posted August 7, 2023 (edited) You know everything right? I’m not stating random opinions. Just facts from Klipsch engineer’s themselves. Edited August 13, 2023 by Bricemb96 Quote Link to comment Share on other sites More sharing options...
Bricemb96 Posted August 7, 2023 Share Posted August 7, 2023 4 minutes ago, OO1 said: what are you inventing here ? , anytime there are issues with any klipsch unit , klipsch tech support are on the job looking for a fix , it might take a couple of weeks in some cases , but they never give up searching for a solution . So you are wrong and have no clue what your talking about, know the facts before you claim somebody is "inventing something" 1 Quote Link to comment Share on other sites More sharing options...
OO1 Posted August 7, 2023 Share Posted August 7, 2023 Auri's email only states that the firmware will not be released as of yet , you are stating that klipsch has for ever given up on releasing a new firmware revision for the Cinema 600 which is incorrect , once the bugs are sorted out , there will be fixes in a new Firmware revision , since it is an active product . 1 Quote Link to comment Share on other sites More sharing options...
Bricemb96 Posted August 7, 2023 Share Posted August 7, 2023 1 minute ago, OO1 said: Auri's email only states that the firmware will not be released as of yet , you are stating that klipsch has for ever given up on releasing a new firmware revision for the Cinema 600 which is incorrect , once the bugs are sorted out , there will be fixes in a new Firmware revision , since it is an active product . You are so foolish, you don’t understand what "it won’t be released" means not as of now, not as of ever. Yes what I’m saying is the facts, they are not releasing a firmware update for it. I would agree that they should as it is an active product. but so far your just arguing with facts but you have no factual basis to anything your saying so what is the point of you jumping on here trying to defend facts for what they are? You appear to know nothing about the engineering side of Premium Audio, which you may not even know what Premium Audio Company is.. I have products from Klipsch you don’t even know exist same as firmware files for many products from Klipsch that you will never have access to including the Cinema 600. 1 Quote Link to comment Share on other sites More sharing options...
OO1 Posted August 7, 2023 Share Posted August 7, 2023 8 hours ago, Bricemb96 said: I have products from Klipsch that you will never have access to here's your reply on FB in regards to the Q/A session for the Jubilee on-March 25th 2023 . https://www.facebook.com/KlipschAudio/posts/hey-everyone-well-be-going-live-with-klipsch-chief-audio-engineer-roy-delgado-to/10158861233611345/ Brice Beneš Wayne Madsen Seriously! I know they once sold quality, but now all their products are garbage! 16w Quote Link to comment Share on other sites More sharing options...
Bricemb96 Posted August 7, 2023 Share Posted August 7, 2023 (edited) Yes what does that have to do with anything you wanted to shout false information on? Your proven wrong so you go and stalk the internet for my name? That’s hilarious, that you go and do that then quote my comment on a post on FB as if that had ANYTHING to do whatsoever with the topic. Look just quit being the know it all that comes at anybody that says something which you have no knowledge of that you also disagree with because of your lack of knowledge. This is going nowhere with you obviously so I’m not going to waste anymore time going back and forth with you. Haha have fun dude! Edited August 7, 2023 by Bricemb96 1 Quote Link to comment Share on other sites More sharing options...
OO1 Posted August 7, 2023 Share Posted August 7, 2023 On 8/4/2023 at 11:42 AM, Darrel said: I just bought this sound bar and reviews say it stops working after a month Cinema 600 bars are sold by the xxx thousands every year and sales are growing , assuming all Cinema 600 bars actually failed after a month , there would have been a recall by the manufacturer , but as of yet , there are 0 recalls on the entire klipsch Cinema Bars series . - test the product in your home ,if you have any problems during the warranty period , reach out to klipsch tech support . 2 Quote Link to comment Share on other sites More sharing options...
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