JJkizak Posted February 20, 2017 Share Posted February 20, 2017 For the last couple of weeks the Klipsch "E" mail advertisements have been locking up (freezing) my Outlook Express in my Windows 7 32 bit computer. What is the problem? I get over 30 advertisements per day and Klipsch is the only one with any problems. JJK Quote Link to comment Share on other sites More sharing options...
Administrators Chad Posted February 21, 2017 Administrators Share Posted February 21, 2017 Sending to our email marketing group to see f they can troubleshoot. Will let you know if I get any info. Most likely the email is using something in code that OE doesn't like. 1 Quote Link to comment Share on other sites More sharing options...
dtr20 Posted February 21, 2017 Share Posted February 21, 2017 Building on this, I'm not sure if it's just my phone, but typically the pictures from the klipsch emails do not load when viewing through my android email app on my Samsung s7. Quote Link to comment Share on other sites More sharing options...
JJkizak Posted February 24, 2017 Author Share Posted February 24, 2017 Further experimentation revealed that whatever is in the Klipsch "E" mails is in direct conflict with the Outlook Express reading pane. If the reading pane is off there is no problem but I always have the reading pane on and consequently the Klipsch "E" mails lock up my computer. JJK Quote Link to comment Share on other sites More sharing options...
jt99 Posted February 25, 2017 Share Posted February 25, 2017 I am also having the same email problem with Outlook 2007, 64 bit, on Windows 7. The reading pane locks up Outlook and I have to end the task to exit. The latest email is: from: news=klipsch.com@reply.bronto.com; on behalf of; Klipsch Audio [news@klipsch.com] subject: FREE SUB WITH SPEAKER PAIR | Let Freedom Rock thanks for looking into this. jt Quote Link to comment Share on other sites More sharing options...
JJkizak Posted March 3, 2017 Author Share Posted March 3, 2017 The last two ad's have worked just fine with the Outlook reading pane. JJK Quote Link to comment Share on other sites More sharing options...
JJkizak Posted March 14, 2017 Author Share Posted March 14, 2017 This mornings Klipsch "E" mail advertisement contains a permanent change to a werui.DLL file that Windows 10 32 bit says it cannot do anything with and shuts down/freezes Microsoft Outlook. I am presently restoring Windows 10 to get the file out of Outlook Express. Windows 10 cannot restore at this time. I also have unsubscribed from E mails. Sounds like there are some new people creating code that do not know what is going on. JJK Quote Link to comment Share on other sites More sharing options...
Administrators Chad Posted March 14, 2017 Administrators Share Posted March 14, 2017 Thank you. I've relayed this message to the email developers. Sorry about the problems. Hoping it wasn't caused by one of our emails, but trying to make sure. 1 Quote Link to comment Share on other sites More sharing options...
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