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Trey Cannon

Klipsch Employees
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Posts posted by Trey Cannon

  1. Sorry Guys 

     I have been MIA for some time now.

    From memory,

     There were a few P Parts hid around. 

    Reach out to Jeremey McWilliams in customer service. He will be about the only one left there that may have a clue where they may be. 

     

    There was no other speaker line that had that driver. Klipsch sold off much of the old stock parts to Simply Speakers  (I think)  If they have one listed, it may be a stock part.

    That's My 2db

    Good luck.

     

     

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  2. On 5/17/2023 at 5:58 PM, Dave MacKay said:

    Have you taken any measurements, e.g., with REW? If so, please share a plot that shows the performance measured with each autoformer.

    REW can only test SPL at a 2.7sec time laps...You had better be outside or in a VERY big room no to get the ROOM in the curve... This is because it is a ROOM EQ WIZARD...Not a speaker measuring tool.

     

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  3. On 8/27/2022 at 12:04 PM, jjptkd said:

     

     Yes but what GR research has done is provide some objectivity here with measurements and observations from the data.  Assuming you went active with your Jubilees which set of graphs more closely resembles your settings, stock 7's or GR's? Have you tried to "voice" them to this extreme? 

    What that *** hat has done is attempt to measure a speaker and he did it wrong in order to sku the curve so he could "fix it".   If he may have a clue about speakers, as he is able to test, "fix" and test again in a different way to get the results he wants.  I have the "golden standard" curves of every speaker he has "tested" and NONE of them test like he shows them testing.    PWK handed out little yellow buttons for this....BULLSHIT!

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  4. 26 minutes ago, henry4841 said:

    Listen to what Klipsch is saying guys if you want this place to stay. A lot said in a few words. From the mouth of Klipsch!

     

     WE get SO TIRED of the SAME thing OVER AND OVER...."we know better than a 75y old co. and the trained engineers that design the product, Do this to your speaker and hear it get better"  Go build your own damn speaker company and leave ours alone. 

    The "go build your own speaker co." was something Paul said while tossing me out of his house...I just used it.

     

    THIS IS FROM THE MOUTH OF TREY CANNON....NOT KLIPSCH!

     

     

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  5. Henry,

        I understand what is can be...I spent a LOT of time on here in the past. I am one of the most passionate about the product. Paul was a friend...it's personal. He cussed me and tossed me out of his house over a question I relayed from a member. He ask about changing one of PWK's speakers. It was a "change" that Paul had worked on 30y before. As a good engineer, he went down that road. Found it to be not worth the effort and moved on. By asking, it was an insult to Paul. Like we didn't think him enough of a engineer to have checked such a thing. "  %##$%$#^%$^ I spent 60 years making that speaker what it is and I don't need some %#%^#$%^$#^%$*$ yahoo trying to putz around with it. Get ^%#^%$E^&%$^$^$^&$^%$^&%$^$%^$ out.  Thanks to Mrs. K, the messenger was just bruised and I got a fine meal. Paul and I were closer after that. He knew I would take up that "fight".   I used to like this place...but once my BS meter was pegged, I had to get out for a while.    I have seen things change over the years and without Roy and a FEW others.....we wouldn't be having this convo...

     

    There is a lot of history and info on here. It wouldn't be lost...I just worry about it becoming a "hangnail"....

     

     

    I am just an albatross here... I fly in, crap on things and fly out.   Don't mind me. 

       

     

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  6. I work at Klipsch...and I stopped hanging out here due to the down right stupid things in here...Folks acting like 3y old's getting their feeling hurt over someones else using a word they didn't like. I have been on here for 22 years. There has been serious talk of taking it all down. The employees that do come here are doing so as a volunteer. Taking time out of their day to keep this place going. With out them, this place would not be here.  WE get SO TIRED of the SAME thing OVER AND OVER...."we know better than a 75y old co. and the trained engineers that design the product, Do this to your speaker and hear it get better"  Go build your own damn speaker company and leave ours alone. Many of the post on here just prove the point that it is better to keep your mouth shut and be thought a fool than opening your mouth and proving it. 

    I have "stepped in it" a few times and gave bad data...I try hard to correct that and own up to my mistakes. The drama here is just TOO MUCH. Some bonehead sent customer service a mail bitching about Roy calling him bonehead and Roy being the Chief Bonehead...( I say butthead, but that is just me). Bitching about a guy that has been here for almost 40 years won't change much....Something tells me they like having him around. Once he gives up, my guess is this place will be gone.

    Proceed with caution...

     

    PS: I have NO power to change a thing, I just see the writing on the walls...

     

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  7. The Cheif BUTThead is the kind of dude you call when you need a friend. He is mine and I call on him from time to time. I have learned more from Roy than most anyone else in audio. We started our friendship in a car listening to audio systems as judges. I talked a lot, he listened....a bit later he hired me to work in the lab. That was 23y ago. I miss working with him, but am glad he is no longer my boss. The butthead. 

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  8. On 7/22/2021 at 8:10 PM, BigStewMan said:

    Does customer service have ANY employees?   I've never called them; but have seen many post complaints on this forum about not being able to reach anyway in customer service. 

    But then again, many posts around here should be ignored ... like most of mine!

     

     

    Customer support uses a ticket system. They have a 12 or so folks to cover the entire world. Chat is the fastest way, but email will get answered as they can. 

    What is your issue? Do you have a ticket number?  NO ONE in CS looks at this forum to answer questions as part of their job. I look around from time to time, but don't stay long.

     

    • Like 2
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  9. 8 minutes ago, jimjimbo said:

    I didn't say anything about generating a new request, that is your spin.

    Each NEW email is a NEW request if outside the original ticket...I am just saying that email outside of your ticket will make more new tickets. When behind, more new tickets on for the same issue or request slows things down.  Not that you did that...just letting folks know how it works.

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