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Vlad

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Everything posted by Vlad

  1. Interesting. Well, let us know how it goes and what your thoughts are after the fact.
  2. He's the jerk that made 'em that way. I sure hope so.
  3. Really? Think you can give me your thoughts on what you used it and your thoughts?
  4. Yes, I'm absolutely sure. I actually double checked just now and still no troubles with iPhone 6 or iPhone 6 Plus. Please give us a ring at 1-800-KLIPSCH and we'll help sort you out. 1. A few things to also check out - do they work with older Apple devices or a MacBook? 2. Do a stock set of EarPods work with your iPhone 6 (specifically the remote)? 3. Verify you're in an App that works correctly with the remote. Definitely test Apple's built-in Music App first. Sorry you're having trouble.
  5. Try and restart your phone. The chips inside the inline remote are made by Apple so they should absolutely work. I just tested them and they work fine in the Music app and Spotify app.
  6. Something comparable to the Custom 3 would be the X7i - it shares a very similar balanced armature to the Custom 3, however with better vocals. The X11i will have better highs and better lows than the Custom 3, even though the Custom 3 already had pretty good bass.
  7. First, before we get in the specifics of how low the frequency response of an in-ear headphone can go, please be aware that a sealed in-ear headphone uses pressure field measurements, not free field. In a pressure field, the world of acoustics is quite a bit different. For example, polarity doesn't matter, and ALL the air that gets moved by the armature/driver ends up at your ear drum. So, in a typical world of loudspeakers you need to move a lot of air and it requires a lot of power the lower the frequency. For in-ears, that's simply not true. Next, the perceived lack of bass you're explaining. Two factors that impact a home theater and not a headphone come to mind - room acoustics and physically feeling bass. Room acoustics tend to significantly boost bass (3-6 dB) depending on where you're positioned. Your favored position may be the one by the wall or the corner, this is the way you're used to interpreting things as neutral. That alone will throw off what flat frequency response sounds like. We perceive bass below a certain frequency by feeling it instead of actually hearing it. Trust me, you throw a 30Hz sine wave through any in-ear headphone and it will have ample response. Better yet, here's a data sheet from our friend Tyll Hertsens at Inner Fidelity for the Klipsch X10, which uses the same armature as the X11. The best headphones typically sound the worst until you spend some time with them. This is why we really thought a full week with a few sets of headphones is the way to do it. It will take a few days to get used to not hearing excessive bass, and really decide which frequency response you prefer. Personally, my flavor is the X7i. To others, it's the R6's big, natural bass. And to the final group, it's the X11i, the best of both worlds with tiny size, letting you get closer to the ear drum.
  8. Yes, the goal was to include everything you normally get with the product directly in the little case it comes in. That way when you decide to keep one you get all the accessories.
  9. Not yet. You're right, shipping becomes a bit more difficult, but as soon as we have some more on/over-ear product, I think we'll have to do it.
  10. Do you have any sources to back that up? 39% of the Android market is using some version of the Galaxy, or better - which has always been a direct competitor to the iPhone: http://www.folio3.com/blog/smartphone-market-share-ios-android-windows-phone-market-share/ The thing is, there isn't a lot of engineering or tooling cost to make both versions of the earbud, and you're more than doubling your target audience. I know you can use the iOS devices with the android devices, but they don't work properly. I would even be very happy with an earbud only device without the super crappy mems microphone. Sometimes I wonder if engineers ever listen to see how bad it sounds on the other end? Sorry for ranting. Now the idea of being able to try before you buy is wicked cool... I totally want to offer an Android-version of our X-series. More than half of the smartphones out there are Android. However, sales tell us a different story. The "i" versions of our headphones outsell the "m" variety by a significant margin - enough to make it difficult to justify making an "m" variety. As far as any difference in quality between an "i" version and a non-microphone version, there is none. We run 6 wires from the device up the main wire, 2 for left, 2 for right, and 2 for mic. There's no pass-through junk going on. Each channel, including the microphone, gets its own discrete pair of wires. Not to lead anyone on, but I'll definitely be taking this feedback about the need for Android/Galaxy-specific X-series headphones under consideration.
  11. X11i with stout wires? I'm not going to reveal anything publicly yet, but I would tell you that Santa may be coming a few months early this year.
  12. You must be referring to the airline adaptor. That is not for balanced mode - only for additional compatibility on flights that require it. Does it look like this?
  13. No problem. Sorry I didn't see this early. My notifications don't seem to be working right.
  14. This is all because of that Apple microphone. It's a 4 conductor cable instead of the typical 3 conductor, so the pins are a bit closer together. Extension cables typically mess this up - they usually need to be pulled out a little bit to get the right contacts to touch each other. However, there are some 4 conductor 3.5mm cables out there - like this one. This should do the trick for you. http://www.mycablemart.com/store/cart.php?m=product_detail&p=3806
  15. I'm glad you dig them! How do you feel about the bass?
  16. Tri, please either call or email customer support. Or PM me your information so I can pass it on to customer support and have them reach out to you right away.
  17. I like the concept, but this is just a non-issue for me. I'd be more concerned with fitting my phone in my pocket and it getting disconnected as I walk.
  18. Bigtex - also take a look at doing this with your S4: look down both nozzles and make sure they're not plugged. If a little bit of earwax plugs the nozzle it may seem like cutting out. You can use a needle to pull up the little black screen protecting it. Then clean the area and put the screen back in.
  19. Why don't you order the R6 and see how you feel about it? We have a 30-day no questions asked return policy. The frequency response is virtually identical to S4, a little bit more low end and a little bit more high-end (less the sibilance peak typically around 7-8k that was present on S4). It uses the same nozzle as S4 so the same tips will fit. I too am a fan of Comply. Awesome tips for the gym.
  20. To me, Comply tips apply some additional pressure. If you can tolerate it, awesome. I use Comply tips for working out as they're quite "grippy". Great company, highly recommended.
  21. Our partners make some of the most expensive headphones in the world - they're not the type to sell data as counterfeits are a problem for them too. However, it's pretty easy to 3D scan a headphone and recreate the outer shell, then shove whatever driver inside of it with a custom boot. They can also fold the packaging flat and scan it, then recreate most of it in Adobe Illustrator/Photoshop (also stolen). And akdave - you're safe. Alaska is a bit far for my people to travel to anyway.
  22. Please stay tuned, we are going to be doing something JUST like that very soon.
  23. Hi there, I work at Klipsch. Help us find your information in our system. Truly sorry that we sent you a set that broke in a day. That's not right. The reason we ask for headphones to be shipped back to us and proof of purchase from an authorized dealer is because we have to deal with some questionable individuals. Lots of instances of faked receipts, headphones that are actually counterfeit, and so on. It should never take so long though, so we'll do our best to figure out what happened. Send me a private message with your contact information and I'll give you a call.
  24. They'll be more balanced, for sure. Expect around 6 dB less bass and a cleaned up transition into the midrange.
  25. The X11 (non-"i") version was originally made for a retailer in Japan that didn't want a microphone. They had some extras left over so Newegg got them (those guys are awesome). If you don't desperately need a microphone, I'd strongly recommend picking up a set.
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