KevinB Posted August 7, 2023 Share Posted August 7, 2023 16 minutes ago, OO1 said: that's usually how things are done , bugs can happen , ultimately , they get fixed Why would you deliberately want to misrepresent what @Dogatos said? This is your quote: This is what he said: On 8/3/2023 at 12:47 AM, Dogatos said: for this price range I would expect a little more quality software. I'll wait, maybe there will be a FW update in the future and this will be (directly or indirectly) fixed. The Klipsch BAR series and Cinema series soundbars have far too many reliability and firmware issues. This is evident by the many customers seeking assistance in these forums. In my opinion, Klipsch has had ample time to address these issues but has failed to adequately do so. 2 Quote Link to comment Share on other sites More sharing options...
OO1 Posted August 7, 2023 Share Posted August 7, 2023 1 hour ago, KevinB said: I agree , klipsch will resolve any minor software issues , they always do , they always have Quote Link to comment Share on other sites More sharing options...
KevinB Posted August 7, 2023 Share Posted August 7, 2023 1 minute ago, OO1 said: klipsch will resolve any minor software issues , they always do , they always have Be that as it may, it doesn't give you the right to misrepresent what someone else has said to make your point. If what you say is true then clearly the issues with these soundbars are not minor ones otherwise they would have been resolved by now! 2 Quote Link to comment Share on other sites More sharing options...
OO1 Posted August 7, 2023 Share Posted August 7, 2023 Lol , whaaaaaat Quote Link to comment Share on other sites More sharing options...
Bricemb96 Posted August 12, 2023 Share Posted August 12, 2023 On 8/7/2023 at 12:18 PM, KevinB said: Be that as it may, it doesn't give you the right to misrepresent what someone else has said to make your point. If what you say is true then clearly the issues with these soundbars are not minor ones otherwise they would have been resolved by now! Exactly thank you sir! I posted proof of this directly from the engineering director at Premium Audio, he literally admitted that there were to many issues and they were not going to release another firmware update for the Cinema 600 to fix the current issues. Its frustrating knowing they are continuing to sell the Cinema 600 especially for the price they do knowing the issues and refusing to fix them. Quote Link to comment Share on other sites More sharing options...
KevinB Posted August 13, 2023 Share Posted August 13, 2023 19 hours ago, Bricemb96 said: Its frustrating knowing they are continuing to sell the Cinema 600 especially for the price they do knowing the issues and refusing to fix them. My Klipsch dealer from whom I purchased my soundbar told me last week that the Cinema 800 & 1200 have officially been discontinued (in Canada at least). Speculation is that the Cinema 600 is soon to follow. 1 Quote Link to comment Share on other sites More sharing options...
OO1 Posted August 13, 2023 Share Posted August 13, 2023 https://www.klipsch.com 1 Quote Link to comment Share on other sites More sharing options...
KevinB Posted August 13, 2023 Share Posted August 13, 2023 @001... Yes. Companies usually try to clear out discontinued products to make way for newer ones. Let's hope the next generation of soundbars has fewer issues. 🙂 1 Quote Link to comment Share on other sites More sharing options...
OO1 Posted August 13, 2023 Share Posted August 13, 2023 klipsch are working on Firmware updates for the Cinema 1200-800 , Cinema 600 does not show any pending issues online . Cinema 1200 https://www.klipsch.com/products/cinema-1200-sound-bar-and-surround-system ISSUE: CINEMA 1200 REMOTE IS NOT ADJUSTING REAR HEIGHT OR FRONT HEIGHT VOLUME. SOLUTION: A FIRMWARE UPDATE IS BEING TESTED AND WILL BE IMPLEMENTED OVER THE AIR OR VIA USB UPDATE. THE KLIPSCH CONNECT APP CAN ALSO ADJUST ALL CHANNEL VOLUMES. Cinema 800 https://www.klipsch.com/products/cinema-800-sound-bar CHECK BACK FOR UPDATES. ISSUE: THE DEVICE IS CONSTANTLY "UPDATING." RESOLUTION: INSTALL THE LATEST DSP MANUALLY. ISSUE: SOUND BAR IS NOT TURNING ON SOLUTION: RE-FLASH THE MCU FIRMWARE. Cinema 600 https://www.klipsch.com/products/cinema-600-sound-bar 1 Quote Link to comment Share on other sites More sharing options...
Bricemb96 Posted August 13, 2023 Share Posted August 13, 2023 Yeah the Cinema 600 doesn’t show any pending issues online, because Klipsch is aware of the many issues and have admitted to not be developing any firmware updates to resolve the issues. They still sell the product and for an expensive price point, with that being said they don’t want to anger a bunch of customers by publicly admitting to this. They also don’t want to publicly admit that the Cinema 600 is actually not firmware updatable via the Connect app. They were working on a firmware update that would be installed via USB and that firmware update was suppose to make the 600 firmware updatable by the app and resolve a bunch of issues but they stopped working on the firmware and admitted that there were just to many issues so they are not working on or releasing a firmware update for the Cinema 600. 1 Quote Link to comment Share on other sites More sharing options...
Bricemb96 Posted August 13, 2023 Share Posted August 13, 2023 @Dogatos Really strange that your 600’s firmware info is: Model Name: Cinema 600 Model Number: 1068777 Firmware Version: 23.0.1 MCU Firmware Version: 65.0.0 Hardware Version: 2 Mine is: Model Name: Cinema 600 Model Number: 1068777 Firmware Version: 25.0.1 Hardware Version: 1 MCU Firmware Version: 17.0.0 You have a newer hardware release than me so it’s expected to have a later MCU firmware version but as for the firmware version itself you have 23.0.1 and I have 25.0.1 Did you buy your directly from Klipsch or another retailer? Quote Link to comment Share on other sites More sharing options...
OO1 Posted August 13, 2023 Share Posted August 13, 2023 Cinema 1200-800 FW updates are in the works , Cinema 600 FW cant be too far away , it is actually much easier for klipsch to do a software fix for a 600 versus the 1200 -800 . . Quote Link to comment Share on other sites More sharing options...
Bricemb96 Posted August 13, 2023 Share Posted August 13, 2023 How do you figure? You clearly didn’t understand what Auri meant? There will be NO firmware update released for the Cinema 600. Quote Link to comment Share on other sites More sharing options...
Dogatos Posted August 28, 2023 Share Posted August 28, 2023 (edited) On 8/13/2023 at 10:01 PM, Bricemb96 said: Did you buy your directly from Klipsch or another retailer? I actually bought it from a HiFi specialized online store here in Romania. So not directly from Klipsch. I am attaching a screenshot from the Klipsch Connect App, Product Information section. Edited August 28, 2023 by Dogatos 1 Quote Link to comment Share on other sites More sharing options...
OO1 Posted August 28, 2023 Share Posted August 28, 2023 6 hours ago, Dogatos said: Romania. call klipsch in Romania .hopefully they have tech support in Romania 1 Quote Link to comment Share on other sites More sharing options...
Dogatos Posted August 29, 2023 Share Posted August 29, 2023 21 hours ago, OO1 said: call klipsch in Romania .hopefully they have tech support in Romania I actually opened a ticket on the official website, but did not get a long way. 1 Quote Link to comment Share on other sites More sharing options...
OO1 Posted August 29, 2023 Share Posted August 29, 2023 ok 1 Quote Link to comment Share on other sites More sharing options...
Bricemb96 Posted October 9, 2023 Share Posted October 9, 2023 On 8/28/2023 at 9:20 AM, Dogatos said: I actually bought it from a HiFi specialized online store here in Romania. So not directly from Klipsch. I am attaching a screenshot from the Klipsch Connect App, Product Information section. Thank you! Quote Link to comment Share on other sites More sharing options...
OO1 Posted October 9, 2023 Share Posted October 9, 2023 all issues are very minor , klipsch tech support will resolve it in due course Quote Link to comment Share on other sites More sharing options...
Oaker_at Posted Wednesday at 03:02 PM Share Posted Wednesday at 03:02 PM Hey, i hope you could help me with something here. I have received my 2nd Cinema 600 set after i thought the first one was faulty, but the new one has the same flaw and im a bit disappointed. Basically the subwoofer has strange crackling noises during low volume sections of movies and stuff, especially during dialog of men while there is no background noise. I dont really know how to describe it. Like i would constantly tap on the membrane of the subwoofer, like using a shitty microphone on a windy day. At first i thought its a faulty product, but i have received the second set today and it sounds the same. When i turn down the sub volume the cackling sound stays basically the same. Its either there, or not and after a certain volume level its gone. Quote Link to comment Share on other sites More sharing options...
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