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Damn, last time I ship with Fedex


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My receiver was supposed to be here friday. They said I wasn't there when they came. I figured ok, maybe they didn't have enough time to deliver it. So I waited the whole weekend and today when I try to track it it says

Recipient location security delay. Delivery will be reattempted.

I called Fedex and even they don't know what that means. So they're going to research it and call me in 12 to 24 hours.

http://www.fedex.com/cgi-bin/tracking?action=track&language=english&cntry_code=us&initial=x&mps=y&tracknumbers=105144130053117

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You must be talking about Fedex Ground, formally Roadway Package Service (RPS) they cannot seem to get anything right. I have had alot of trouble with Fedex Ground, damaged items, wrong zip codes inputed, package routed to different states ,etc. I have had maybe a couple of acceptable deliveries from them, but I think I will take my chances with the UPS gorillas instead. We really need a shipping service that cares about the customer and packages.

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What shipper gets the nod, then? I was going to use FedEx Ground in shipping a single Heresy to Tom, in Florida (I think...) from California (fairly certain of this), but I've had problems with them, too. They completely broke the driver off the horn in a KSP-C6. Not surprising, really, when you look at the back-and-forth journey it took to go from Anaheim (Southern CA) to Rohnert Park (Northern CA): Almost comical, except they still haven't resolved the insurance deal.

So, should it go UPS? Parcel Post?

fini

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I find if a package is packed securely according to UPS's standards I have not trouble. Of the over 200 transactions I have conducting on eBay and shipped UPS I have not had a single problem. I always, always overpack when I can. The UPS online tracking system seems to be more effective than Fedex's Ground Service. The only issues I have had is when people sending stuff to me could not pack anything to save their life even when asked. Those pack and ship places are even worse and charge big $$ for a real crap job. I'd say pack it well and it will arrive well, I would go UPS, they may be brutal sometimes but they don't misroute packages that often or forget where your house is like Fedex Ground.

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MichaelShaffer,

The security delay (courier code 16) occurs when a courier is trying to deliver a package to a facility that has one of those scanners at the entryway, like a federal building or a post office or some such thing. The courier shows up, and is informed that each and every package going to that location must be individually passed through the scanner, and this must be done by one of the employees *working at the facility*, not by the courier. The courier can either sit there and wait for an indeterminate period of time until the guard gets off their a** and runs the boxes through the scanner, or the courier can punch in a code that says "I got delayed waiting for security clearence", and put the box(es) back on the van and go to the next call. If the courier thinks there's going to be more than a couple minutes delay waiting for someone to run the boxes through, they will be forced to take the boxes back and move on, or they will miss all downstream delivery committments.

Fini,

for express shipments, you can't beat FedEx. For ground shipments, FedEx uses a variety of independent subcontractors, so it's kind of hit or miss. I'd use UPS or one of the common carriers for large ground shipments.

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Doing a quick estimate/comparison (not having Tom's zip code), FedEx Ground is $32, UPS Store is $48, and USPS Parcel Post is $42. USPS is slightly more convenient, but are they a bad choice? Who are "common carriers?"

fini

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While the USPS Parcel Post may take a bit longer to get there, in my experiences the USPS seems to handle packages alot more gently than the other carriers. The drawback is no means of tracking at all, delivery confirmation is a joke. If it get lost/misplaced you have to wait 30 days to file a claim. Fini, the UPS Store charges an additional 10% to the actual charge, you don't have an actual UPS facility nearby that you could take it to instead? If not the USPS may be the way to go.

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Fini,

Common Carrier -

"A transportation company moving people or goods. For exhibit freight, the carrier usually accepts only crated materials and consolidates the properties of several customers into one shipment bound for the same destination."

___ ABF

___ A & D Express

___ A. Duie Pyle

___ A & H Truck Line

___ ANR

___ ANR Advance

___ ANS Trucking

___ APA

___ ARA Smiths

___ A & S Trucking

___ Abilene Motor Express

___ Advance Transportation

___ Akers

___ All States Trucking

___ American Freight System

___ American Freightways

___ Apache Transport

___ Arrow Trucking

___ Associated Transport

___ Atkinson Freight Lines

___ Averitt Express

___ B & D Transfer

___ BP Motor Lines

___ Baggett Transportation

___ Bilkays

___ Billings

___ Bird Trucking

___ Birmingham Nashville Express

___ Blue & Gray Transportation

___ Boston - Buffalo Express

___ Bowman

___ Bowman Transportation

___ Boyle Transportation

___ Branch Motor Express

___ Brown Transfer

___ Bullet Freight Systems

___ Butlet Transport

___ C & B Transport (Cleveland & Buffalo)

___ CBL Trucking

___ CCX

___ CFI

___ C.J. Transport

___ CP Express

___ CRST

___ CSE

___ CWT (Con-Way Truckload)

___ CWX (Con-Way Western Express)

___ CX Robertson

___ CalArk Trucking

___ Camel Express

___ Campbell Express

___ Cannon Express

___ Cardinal Freight Carriers

___ Carlisle Carrier Corporation

___ Carolina Freight

___ Carry Transit

___ Celadon Trucking

___ Central Freight

___ Central Motor Lines

___ Centralia Cartage

___ Charlton Trucking

___ Chief Freight Line

___ Churchill Truck Lines

___ Clark Brothers Trucking

___ Clay Trucking

___ Cloverleaf Transportation

___ Coles Express

___ Consolidated Freightways

___ Cooper Jarrett

___ Covenant Transport

___ Cox Transportation

___ Crete

___ Crete Carrier

___ Crystal Motor Express

___ DTF (Dana Truck Fleet)

___ Dayton Freight

___ Decker Transport

___ Defazio Express

___ Dixieland Express

___ Donnelly

___ Eagle Transfer

___ Eagle Transport

___ East Texas Motor Freight

___ Eastern Express

___ Edge Transportation

___ England, CR

___ ERB Trucking

___ Estes

___ FFE

___ Falcon Transport

___ Florida Freightways

___ Four Seasons Trucking

___ Fredrickson

___ Friedman's Express

___ Fulton Carriers

___ GI Trucking

___ G.O.D. (Guaranteed Overnight Delivery)

___ G & P Trucking

___ GTL (Glengary Transport Limited)

___ Gaines Motor Lines

___ Gardner Trucking

___ Geetings, Inc. Trucking

___ Georgia Highway Express

___ Gilbert Express

___ Glendenning

___ Goggin

___ Gordon's Transports

___ Gra-Bell Truck Lines

___ Graves ANR Freight System

___ Great Coastal

___ Greenwood Motor Lines

___ Gully Transportation

___ HTL

___ Halls

___ Helms Express

___ Hemingway Freight

___ Hemway

___ Hennis

___ Herman, Danny Trucking

___ Herman Miller

___ Herr's Motor Express

___ Hess Trucking

___ Hiner Transport

___ Horns Moto Express

___ Howards Express

___ Hyman Freight

___ Hyndman Transport

___ ICX (Interstate Carrier Xpress)

___ Ideal Freight

___ Indian Head

___ Intercity Trucking

___ Interstate System

___ Jayco

___ Jevic

___ Johnson Motor Lines

___ Jones Express

___ Jones Motor

___ Jones Truck Lines

___ KAJE Transport

___ KJ Transportation

___ Kinard Trucking

___ Kuhn Transportation

___ Kuperus Trucking

___ L & H Trucking Company

___ Lakeville Motor Express

___ Landstar Poole

___ Leaseway Transportation

___ Lee Way

___ Long Transportation

___ MFX

___ MS Carriers

___ Maersk

___ Malone

___ Martin's, ES Trucking

___ Mason Dixon

___ May Trucking

___ McLean

___ McQuaide

___ Metropolitan Transport Service

___ Metropolitan Trucking

___ Midwestern

___ Milne Truck Lines

___ Mistletoe Express

___ MJB Freight Systems

___ Motor Cargo

___ Motorways

___ Mural Transport

___ Murphy Freight

___ Mushroom

___ N & B Express

___ NBS Trucking

___ National Freight

___ Navajo

___ Nelson's Express

___ New England Motor Freight

___ New England Transportation

___ New Penn

___ Norton

___ Nussbaum

___ Old Dominion

___ Overland Trans System

___ Overnite

___ PIE

___ PIE Nationwide

___ PJT Transport

___ Packett Brothers Trucking

___ Parker Motor Freight

___ Pegasus Transportation

___ Penn Trucking

___ Pilot Freight Carriers

___ Pioneer Transportation

___ Pitt Ohio

___ Pjax

___ Poole Truck Lines

___ Pottles Trucking

___ Preston

___ Pyramid Lines

___ Quast Transfer

___ R.C. Moore Trucking

___ REA

___ Ranger

___ Raymond Motor Transportation

___ Red Arrow

___ Red Ball Motor Freight

___ Red Star Express

___ Reimer Express Lines

___ Remlo Transportation

___ Roadway

___ Roadway Express

___ Roehl

___ Rohrer Transport

___ Ronnie Dowdy

___ Rudolf Express

___ Ryder Freight Systems

___ Ryder PIE

___ S & H Express

___ STS Motor Freight

___ STX (Spottswood Trail Express)

___ SAIA Motor Freight

___ St. Johnsbury

___ Scheduled Truckways

___ Schneider

___ Shaffer Trucking

___ Sharkey Transportation

___ Shipper Dispatch

___ Silver Eagle

___ Smith Transportation

___ Smith's Transfer

___ Smith's Transportation

___ Southeastern Express

___ South Eastern Xpress (SEX)

___ Southwestern Freight Carriers

___ Spector

___ Standard Trucking

___ Strickland

___ Sunflower

___ Sysco

___ TIE (Tidewater Inland Express)

___ Time-DC

___ TIP

___ TMT Intermodal Transport

___ TNT

___ TNT Distribution

___ TNT Dugan

___ TNT Pilot

___ TNT Reddaway

___ TNT Red Star Express

___ TNT United

___ TOX (Texas Oklahoma Express)

___ Tarheel Carriers

___ Tennessee - Ohio Express

___ Terminal Trucking

___ Thomas Trucking

___ Thompson, Steve Trucking

___ Transamerica

___ Transamerican

___ Transcon

___ TransMontaigne, Inc.

___ Transus

___ USA Eastern

___ USA Western

___ USF

___ USF Bestway

___ USF Dugan

___ USF Freightways

___ USF Red Star

___ Vallerie Trucking

___ Valley Freight Systems

___ Vitran

___ Wampler - Longacre

___ Ward Trucking

___ Watkins

___ Werner Enterprises

___ Westex

___ West Trucking

___ Western Kansas Express

___ White Oak Valley Trucking

___ White Star Trucking

___ Whitman Freight Lines

___ Willig Freight Lines

___ Willis Shaw

___ Wilson

___ Wooster Express

___ Wooster Motor Ways

___ Yellow Freight System

___ Yellow Transit

___ Zip Trucking

___ Zug Trucking

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Thanks, Ray! I will soon begin calling each of those firms to get estimates. Common (carrier) denominators. I will post my findings, and get opinions from the posters here. Tom should have his speaker by 2005.

Charles, Thanks for the tip! So, with Parcel Post there is NO tracking available? Did you guys check out the FedEx link I posted above? Now THERE'S some tracking!

fini

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Fini,

Yes, FedEx provides wonderful tracking data.

My firm is a logistics consulting firm that helps suppliers of perishable food products get their products delivered on time and in spec. Part of what I've built is a system my staff here at our location uses to track packages while they're en route.

Here is a sample of what that page looks like (obviously, this image is static, and I had to blank out the customer data). As far as I'm concerned, if you have to ship something overnight, and it's important, FedEx is by far the best choice.

Ray

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I hate fed ex. I ship UPS over them anyday. I've never had a prob with any damage to any of my equipment (and I order a ton of stuff online, i.e. RSW-15, 2 pairs of speakers, center channel, and about 8 components). the RF-5's I had shipped freight though. those were just to important to me to risk getting damaged.

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ray,

I don't know if you looked at fini's link for the fed ex tracking stuff or not. Who really cares how well they track anything if they want to play "lets bounce your stuff back and forth, back and forth, back and forth"...Yeah, so you can track the devastation....bouncy bouncy fun fun fun! NOT14.gif

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Yeah, clu, that's what I was gettin' at. Or, trying to. Amazing, isn't it? The tracking of the return to the shipper (to confirm damage) is almost as ping-pongy (new term...how's it fit?).

fini

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It doesnt matter which company you ship with (FedEx, UPS, USPS, or DHL). They all have flaws. Bubba "six pack" doesnt care about your shipment and will fling it on a conveyer belt with out a seconds notice.

Pick any company you want for delivery. The only thing that gets it there on time or undamaged is....HOPE.

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I'm starting to sound like a marketing rep for FedEx, and that's sure not my intension here...

only point - I've shipped about 9,500 packages so far in 2003 using FedEx, and I've had less than 20 failures (package arrived the day after it was supposed to, or was damaged in transit.)

*ANY* express shipping environment is hard on packages. They have to be properly engineered and packaged to stand up to, uh, firm handling they will experience. Of all the companies we worked with during the development of our product (expedited overnight shipping of perishable food products direct to the buyer), FedEx was hands down and far and away the best.

Okay, I'll be quiet now.

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