lightning33 Posted March 14, 2008 Share Posted March 14, 2008 I have the Custom-2s and have no issue getting a good seal...as long I stand still. Once I start moving around and especially start smiling, the seal is gone, most notably in my right ear. I exercise a lot and keeping that seal has proven difficult. I spent 200 on these things and would like to keep them. If I cannot figure out this seal issue, are they returnable? I only ask because I bought them about 1 and a half months ago and cannot send them back easily because I am in Iraq. Thanks for the help!!! Quote Link to comment Share on other sites More sharing options...
Moderators Amy Posted March 14, 2008 Moderators Share Posted March 14, 2008 Have you tried a larger tip or the flange tip? Quote Link to comment Share on other sites More sharing options...
lightning33 Posted March 14, 2008 Author Share Posted March 14, 2008 I suppose I failed to mention that. I am using the largest tip. The medium does not seal at all and the double flange ones feel like they are about to pierce my brain. I had a previous pair of IEM (Ultimate Ears ones) and with them used the smallest tip. Quote Link to comment Share on other sites More sharing options...
BLSamuel Posted March 14, 2008 Share Posted March 14, 2008 I was going to suggest the larger tips. I cannot keep a seal with the medium single flanges and the larger dual flange are too small or go in too deep. I also have trouble keeping a seal with the large flange. With the medium single flange, as simple yawn or face contortion, even a smile would break the seal. Though I do lose the seal quite a bit with the large single flange though not as bad as with the medium. At times, I almost think I could use an extra large tip. Are any extra large available or in the works? Quote Link to comment Share on other sites More sharing options...
Jay481985 Posted March 15, 2008 Share Posted March 15, 2008 try opening your mouth, like yawning and then pushing the headphones as deep as you can go. Quote Link to comment Share on other sites More sharing options...
BLSamuel Posted March 15, 2008 Share Posted March 15, 2008 I should try that.... though I kind of fear they may bottom out as I think I'm getting close to that at times. Actually, I think I have tried that.... Quote Link to comment Share on other sites More sharing options...
Professor Thump Posted March 18, 2008 Share Posted March 18, 2008 I have the Custom-2s and have no issue getting a good seal...as long I stand still. Once I start moving around and especially start smiling, the seal is gone, most notably in my right ear. I exercise a lot and keeping that seal has proven difficult. BSam,If you push real hard the ear tips might touch each other, or at least it feels that way. J Lightning33, There is a trade off between comfort and secure fit. A secure fit occurs by using the identical impression of your ear canal (custom ear shells) or ADDING ADDITIONAL FORCE to the seal. This is a dilemma because in most situations you would prefer comfort more than any other aspect. I have a similar issue as you had described. For me the right ear canal works great but the left ear is trickier. I would like you to try this. It helped me:If you are not getting a seal try over bending the wire slightly so the nozzle points more up than it did. This would only be about 3-5 degrees different, but you are trying to point the nozzle to the center of your canal. Next you may try bending the wire so the nozzle is forward a bit. Up and forward seems to work for me. People have also used the Comply ear tips with our product. They are expensive and don’t last very long. They get dirty easily but if shoe fits…The problem is our nozzle is not designed for their tip. If you push real hard it will go on but we have not tested the force to remove it. The Comply really grips your ear canal so you might end up with a stuck ear tip if you are not careful. You can test the force by pulling it off once. But again using Comply eartips on our product IS NOT RECOMMEND BY KLIPSCH. (or any of our lawyers for that matter J) Quote Link to comment Share on other sites More sharing options...
Moderators dtel Posted March 21, 2008 Moderators Share Posted March 21, 2008 try opening your mouth, like yawning and then pushing the headphones as deep as you can go. That's the problem Jay [:|] you are supposed to put them in your ears silly ! Quote Link to comment Share on other sites More sharing options...
BLSamuel Posted March 22, 2008 Share Posted March 22, 2008 BSam,If you push real hard the ear tips might touch each other, or at least it feels that way. Professor Thump, My wife and others have said my head is hollow.... but seriously, I think I get close to bottoming out and need to experiment more with angling things a bit. Even when I think I get a good seal with my Custom 2, pushed way in, I can often hear people talking louder and clearer than I think I should be able to but other times can't really understand them without removing. There are times I wonder if an extra large flange might help. That said, part of the problem may be the lotion my doctor's having me use for my itching ears. I think the seal is compromised by the lotion. I'm hoping things work better when the annoying itch goes away. Saw my normal doctor recently who has me trying hydrocortizone lotion. Previous doctor had me try some drops with hydrocortizone and vinegar (no wonder I couldn't stand the smell). Quote Link to comment Share on other sites More sharing options...
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