nope , you reported it ,so there is a trace , and paperwork they should have filed it in the system , and opened a ticket for a warranty repair with the factory , that should be covered , by a GOOD WILL repair , which is an exception , by all manufacturers , call the Factory , and explain the situation ------normally , they should have picked the 4 wheeler from your location ,and repaired and brought it back -
when a vehicle is DOA - dead on arrival , that means the vehicle was not tested properly prior to the delivery or the final assembly plant , a bit like a Lemon , it 's poor quality control , that can't happen -----