formica Posted October 9, 2011 Share Posted October 9, 2011 I’ve owned an Oppo OPDV971H DVD player since 2005 when I built my home-theatre... and just the other night it started acting up on me. I was watching a movie, and all of a sudden I start notice some magenta coloured static… until all the magenta in the image totally disappeared. Everything has a strong green tint to it (and I wasn’t watching the matrix [] )… When the screen saver comes, the magenta logo is barely present with just a bit of static where it should be. I’ve tried resetting it over night, as well as updating the firmware, but the problem persists once the unit has been running 15min or so (actually seemed to take longer than that the first few times, and perhaps its shortened). I’m thinking it may be related to a failing chip or connection that is temperature related? Anyone hear of such a problem and any possible fixes? I wasn’t in the mood to upgrade just yet… nor being without a player till I get another… Thanks in advance.. ROb PS: I have tested the projector and HDMI cable (the oppo is plugged directly into the projector)... and everything is fine on that end... Quote Link to comment Share on other sites More sharing options...
USNRET Posted October 9, 2011 Share Posted October 9, 2011 PS: I have tested the projector and HDMI cable (the oppo is plugged directly into the projector)... and everything is fine on that end...This was going to be my first guess as any color issues I have had has always been HDMI related. Perhaps try small movements on the connector ends during the disturbance could be an internal socket connection issue. BTW, I have always had great experience with Oppo's service; give'm a call. Good luck. Quote Link to comment Share on other sites More sharing options...
formica Posted October 10, 2011 Author Share Posted October 10, 2011 Thanks.... And you are right about Oppos customer service, as I emailed at about the same time I posted on here, and they replied shortly after you... I'll post up their trouble shooting a bit later One thing you mentioned about bad cables, reminded me that this unit is a DVI player that shipped with a HDMI dongle. I don't own another to switch it out, so I figured I'd plug the player straight to a DVI computer monitor. I only got to run a 15-20min test last night, and I did not loose any of the colours during that period of time. I've got my fingers crossed I'll continue testing tonight... Perhaps it's the dongle connection... I also wondering about the cable now... Even if my HDTV receiver worked, maybe its got a stronger signal? more to come... ROb Quote Link to comment Share on other sites More sharing options...
CECAA850 Posted October 10, 2011 Share Posted October 10, 2011 The magenta and green colors make me think of a loss of handshake. I think I'd try another cable. Quote Link to comment Share on other sites More sharing options...
lo123 Posted October 10, 2011 Share Posted October 10, 2011 Read HDMI cable articles/app notes on Blue Jeans Cables site http://www.bluejeanscable.com/articles/index.htm Might provide some insight into cable claims versus performance. Quote Link to comment Share on other sites More sharing options...
formica Posted October 11, 2011 Author Share Posted October 11, 2011 Well, I’ve been testing the player on a DVI monitor for about 2.5 hours… and so far so good…. Right now, it does seem connection / cable related... funny how it’s worked flawlessly for over 5 years though, huh? I’m feeling it may be the dongle connectors but I don’t have a spare HDMI cable (my current cable is a 25-30 ft inwall bluejean unit, ironically), nor a spare DVI – HDMI dongle to test... Any thoughts on testing a HDMI cable other than running another source through it? I’m currently using my HDTV terminal through it, without any visible problems… hence my dongle feeling… Thanks…. ROb Quote Link to comment Share on other sites More sharing options...
CECAA850 Posted October 11, 2011 Share Posted October 11, 2011 Perhaps try small movements on the connector ends during the disturbance could be an internal socket connection issue. With ROb's IB, a loose connection is certainly not out of the realm of possibility. Quote Link to comment Share on other sites More sharing options...
CECAA850 Posted October 11, 2011 Share Posted October 11, 2011 Any way to manually reset all components? Quote Link to comment Share on other sites More sharing options...
formica Posted October 12, 2011 Author Share Posted October 12, 2011 First off, this is what Oppo had sent (reformated) as trouble shooting, for those who are curious… Improper power conditioning: Try removing the power plug from the player for an hour. Press and hold the POWER button on the front panel of the player for 5 seconds. Release. Reconnect the power. Color Space on the player settings: Turn on the player then go into Setup. Under Video Setup set the Color Space to YCbCr, PC RGB, or Video RGB and see which one produces the proper image. HDMI cable being defective: Replace your current DVI cable to ensure that your errors are not due to a bad DVI cable. Makes sence… and on top of that they mentioned if I’m still experiencing errors, then they offer a fixed price repair (very reasonably priced I may add). I’ll second the claim that Oppo offer great customer service... so much so, I’m temped to go ahead and pull the trigger on a BDP-93… [] Back to the problem at hand... Well, I’ve successfully ran this DVD player on my comp monitor for quite a few hours total, without a hitch. Colours are great, straight from the player through the monitors DVI cable. I plugged it all back in the main system and it worked fine! Argh... funny how that bothered me, as I still didn’t know if it was the cable or dongle finally? So I opted to just let it run a couple of hours... and I eventually I did lose the magentas again. This allowed me to play with the connections with material playing, and surely enough it’s the HDMI end of the dongle connection that is “poor”. The weight of the cable pushes down enough on the connection and loose proper contact. The DVI end is well screwed in and quite a bit more stable connector. I’m going to order another dongle and hope it settles the problem. Ironically I’d stopped in my local Bestbuy earlier today to see if it was worth picking one up for testing but they varied in price from 28 - 45$ versus 1/10 that online ! I’ll wait. Thanks for the help guys… ROb Quote Link to comment Share on other sites More sharing options...
USNRET Posted October 13, 2011 Share Posted October 13, 2011 Glad you found the trouble. Were it me, I would buy a HDMI to DVI cable instead of a dongling adapter. such as: http://www.monoprice.com/products/product.asp?c_id=102&cp_id=10231&cs_id=1023104&p_id=2661&seq=1&format=2 Quote Link to comment Share on other sites More sharing options...
BigStewMan Posted October 13, 2011 Share Posted October 13, 2011 if oppo is with the government then it is your friend and exists only to help you. Quote Link to comment Share on other sites More sharing options...
formica Posted October 14, 2011 Author Share Posted October 14, 2011 ...I would buy a HDMI to DVI cable instead of a dongling adapter.... I'd agree, as the HDMI really isn't that good a connector for that quantity of data transfer.... I would have preferred if it's design relied on more than just friction to keep it in place (similar to the RJ45 clip or the DVI-D screws). Finally I went with the dongle at the moment as my HDMI cable is a 25 - 30' inwall installation... so i'm not up to swap it out now for a dvd player which I'm planning on upgrading to blu-ray in the near future. Ironically this whole experience has given me additional faith in Oppo (standing behind their products 6yrs later!), and tempted me even more to upgrade for their BDP-93 ... [Y] ROb Quote Link to comment Share on other sites More sharing options...
USNRET Posted October 14, 2011 Share Posted October 14, 2011 Ah Ha! I didn't catch the lengthy cable. Shucks, don't waste the bucks on a dongle order the -93; you'll be more than pleased with the DVD upconversion. Quote Link to comment Share on other sites More sharing options...
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