New Palladium P-17B

[Ceptorman]

8 hours ago, felitopaz said:

I had an issue with my Palladium and Klipsch is handling it. I noticed that the serial numbers are only on the boxes but not on the speakers. Seems odd since I bought them from an authorized legit dealer.

 

Are you referring to the blown woofer? Are they replacing the woofer or the whole speaker? I have P38s and there aren't serial numbers on them, but they were a factory demo pair, and I thought that was the reason for not having a SN. I did buy a new P27c last year, and that speaker does have a really nice SN plate on the back of the speaker. 

[felitopaz]

None of my speakers have serial numbers. Only the boxes do.

 

[Ceptorman]

I wonder if that's normal?

[felitopaz]

Me too. 

 

[Ceptorman]

3 minutes ago, felitopaz said:

Me too. 

 

Give me a day or two, and I'll find out.

[felitopaz]

Thank you. I bought it from an authorized dealer Sound Distributors in Las Vegas.

[Frzninvt]

Sounds like gray market goods as that is a normal tactic.

[felitopaz]

7 hours ago, Frzninvt said:

Sounds like gray market goods as that is a normal tactic.

 

But why remove the s/n?

[felitopaz]

Sound Distributors in Las Vegas is a Klipsch authorized dealer. I am puzzled.

 

[BlueJester]

I believe the S/N on my 38's was located on the bottom of the metal base plate, though I'm not 100% on that. Might be worth checking just to be sure (if you haven't already).

[felitopaz]

On 3/21/2017 at 0:34 PM, BlueJester said:

I believe the S/N on my 38's was located on the bottom of the metal base plate, though I'm not 100% on that. Might be worth checking just to be sure (if you haven't already).

Indeed they are underneath. Thanks for pointing that out.