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DaleG

BAR 48 Surround volume at max but can barely hear them

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Ok, now that makes sense. Maybe there's not a setting for all channel stereo, I don't know as I don't own this product. That would be a legitimate complaint if you were expecting the bar to function this way, but there is no setting offered to make it operate this way. Sorry if I came off as rude, that was not my intention. 

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Thank you, CA Andy. I hope you enjoy your LG soundbar! :) I've been reviewing a number of alternative brands and soundbars this passed month. I just ordered the JBL Bar 5.1 soundbar from Amazon and should receive it in a day or two. I recently setup the JBL Bar 2.1 soundbar for a friend, has very good sound quality, worked right out of the box, using HDMI-ARC with the TVs remote volume control and Bluetooth paired seamlessy to my smartphone.
 

Edited by DaleG

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As for Klipsch failure in both quality control (Bluetooth pairing failure on the last 2 of 3 units, and 1 of 3 pairs of Surround 3 speakers produced static) and lack of features (lacking immersive stereo) and unfamiliar tech support staff, Klipsch marketing, engineering, manufacturing and customer support managers should make a serious review of this product line. I've had three BAR 48 units and three sets of Surround 3 speakers in the last 6 weeks because of these issues. The last two BAR 48s won't pair with Bluetooth and I now realize Klipsch does not include stereo immersion with the Surround 3 speakers. I've given up on the Klipsch BAR 48 5.1 and will be returning them for refund.

Edited by DaleG

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1 hour ago, KevinB said:

@CanadianAndy

 

My comment was not meant to be sarcastic. My sentiment is genuine.

 

The Klipsch  BAR 48 definitely has its issues but I’m not prepared to say that it’s a failure. That will depend to what extent Klipsch is prepared to get these issues resolved.

 

 

My appologies if I read your comments and took them a different way.   I received another email from Gentech today as I've let them know about all the problems and told them about all our comments on this forum how there are these issues....he said to me ' try doing to firmware update' .   Well that is ridiculous since I told him I did all updates when I first set up the Bar 48.  I don't even think they were reading my complaints....As DaleG said, Klipsch's employees and alternate warranty agencies have NO idea what is happening to these units.  I hope a company with a reputation as high as one that Klipsch has, will solve these issues so they can be trusted again in the soundbar department.   Wish I had a stand alone  home so I could buy their floor standing speakers and their component speakers......those ones kick ***!

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On 1/13/2020 at 4:17 PM, KevinB said:

I expect to hear more during the week...

I received another email on 2020-01-17 14:57:

No real answers yet but I do appreciate the updates. These are the key points from this email.

  • We are still working our way from the Christmas craze.
  • We are not done working on the firmware for the Bar 48 so more adjustments are coming,
  • I hope to provide you with more specific details as soon as I hear back from my team.  

 

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Update Monday 20 January 2020. I received the JBL Bar 5.1 soundbar and subwoofer yesterday. It works right out-of-the-box just like I expected a 5.1 sound system to work and sound in full-time, room-filling 5.1 sound from all sources, both stereo and 5.1 source. Let me repeat that: 5.1 surround sound full-time from all sources, whether stereo music sources or 5.1 video sources. Full-time 5.1 surround sound, loud enough to be heard ALL the time during two 2+ hour movies (Star Wars, The Last Jedi and The Force Awakens). The Klipsch Bar 48 5.1, in comparison, played surround sound barely loud enough for only a few seconds at a time and only during a few loud scenes during the same two 2+ hour movies. Also, Bluetooth paired with no problems to my computer and smartphone (Klipsch Bluetooth failed to connect on 2 of 3 units I tried). After trying three BAR 48s with 5.1 in the last six weeks, the result is obvious to me now: Klipsch fails to deliver 5.1 surround sound on the BAR 5.1, nor do they acknowledge the problems (including Bluetooth failure to pair), nor do they promise a date when it will fully work as well as the competition does right out-of-the-box. Competition 1, Klipsch 0. Game over for me. I'm happy with the JBL Bar 5.1 and will be returning the Klipsch BAR 48 5.1 today.

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