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Has anyone seen this on-line "dealer"??


Mighty Favog

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Tom,

I search there "website" and could NOT find a Physical address. I don't get a warm fuzzy feeling about them...........

Send the site to Klipsch, and ask them. Bet they are bogus, which will get Klipsch to jump all over them!

The Price is in line with New MSRP........but I think they are strickly a web address.........with NO support, after the sale!

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Ok, tell me how this works - Klipsch has "authorized" dealers, and

those dealers purchase speakers at wholesale, right? They are required

by their purchaser agreement to only sell at a certain price,

etc., but they can guarantee Klipsch customer support -

The speakers are all serial numbered, which should make tracking them an easy affair.

SO, how does an "unauthorized" reseller get their hands on these

speakers? Surely they aren't buying them at retail cost and then

reducing them -20% just for giggles - they are obviously purchasing

wholsesale from somewhere - which only leaves two possibilities -

a) They are buying them from "authorized" dealers after those dealers

purchase a big lot of speakers - a secondary market as it were, make a

bit on each unit sold wholesale plus -

OR

B) Klipsch is selling these speakers directly wholesale to anyone who

orders them, but only will give support to those folks who are on their

"authorized" dealer list - but in that way sell more speakers.

Now under scenario a), it would be rather impossible for the company to

say what is and what isn't an authorized seller's speaker, as the

serial numbers would only be traceable to an "authorized" dealer - and

who could say where they went from there, if they kept the paperwork

intact? Yet, when you call Klipsch customer service, they can

pretty much tell you from the serial number, whether the speaker is

grey market or from the authorized dealer, can't they? Why keep

serial numbers if not to maintain inventory lists and distribution

data? Or do they just ask where you purchased them from, or

require a receipt from an authorized dealer?

So it seems more likely that scenario B) is the answer, downplaying the

obvious bite that it would otherwise cutting into the "authorized"

dealers, by not offering support of nay kind, but selling them cheaper

because of it? These unauthorized sellers on the Bay and

elsewhere have been around for a long time and they apparently receive

and sell al ot of grey market Klipsch stuff - new stuff too, so doens;t

that just kind of negate the whole "Klipsch will get all over them"

thing? Further, what kind of premium does the authorized dealer

pay for the Klisch "service" over just straight, take your chances,

wholesale lot? From the trip to AK, we saw that Klipsch has

relatively low failure rate in production quality, so woudn't the

gamble that service wouldn be unnecessary on the big speakers be a good

one?

Am I missing something here?

Just thinking out loud on Monday morning. Don't send the Klipsch commandos after me, really.

K

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a) Yes

B) No

I have no idea how they "police" the authorized dealer to keep them from reselling to these online guys--what the steps are, how they are discovered, how they are disciplined--I'm not privy to any of that. I'm sure it can be tricky, but I just don't know.

But we absolutely do not take orders from unauthorized dealers in any way whatsoever. If they don't have an account set up with us, they cannot buy. And if they don't have an account=they are not authorized.

We are very strict with this.

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Ve vill be arriving at your door shortly, Herr Kriton, er Mr. Kriton.

I think there are other means of determining the serial number other than the factory name badge also. So if 'gray market' items do require servicing, the buyer from questionable sources may be out of luck.

M

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Guter Nachmittag, Kamerad Colter!

I just don't understand why it would be so difficult for Klipsch to

shut this practice down if they really wanted to, and I do not

understand how they would be able to differentiate between grey market

and authorized dealer sold speakers - despite what Colter says, even

though they probably have little alien homing devices under the evil

bucking magnets that watch you from the tuning ports...

Authorized dealers buy more speakers than they can move in order to

maintain their authorized sales label, and secondarily sell to the grey

guys - I can understand that - but wouldn't it be as easy for a company

mole (such as Amy-no offense) buying a pair of cheap speaks from the

grey guys, getting the speakers in, and tracking down the serial

numbers to the authorized dealer leaking these speakers? But what

the hell do I know...I may be just wacked into thinking Klispch really

turns a blind eye to this, as I can't even figure out which speaker

cable to use ;)

Anyways, just curious - didn't mean to hijack the thread - just musing on this lousy Monday.

K

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Maybe catching them isn't the problem. It's stopping them?

Maybe there's a loophole in their 50 year old dealer agreements that allows this to go on?

Maybe the authorized dealers actually OWN the "discount" online resellers, but use a different name?

Or maybe most of our dealers do it, and if we canceled all their accounts, we'd be out of business?

I don't know what the answer is, but it certainly isn't encouraged or condoned by Klipsch. We have people working on stuff like this all the time.

Mabye BobG can hop on to this thread and shed some light. He's much more involved in that side than I am.

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I would like to order (2) pair of Brazilian Rosewood Heresies for $594.00 please... I would like to be authorized to do this....I will fill out the grey market form...I would like cane grills...I would like a pair of 60th Anniv. Khorns for $6,000.00 please. I won't tell a soul, honest....I'll do without the warranty...I'll drive to Hope and pick them up at the back door....Amy??AMY????


KG

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  • 1 year later...

It looks to me like the AVDepot is still selling the Klipsch line and this thread is 2 years old. Their prices seem to be about 60% of MSRP so, even without a warranty you could buy a replacement when something goes wrong and still just about break even assuming you dont have more than 40% of your speakers go bad. If you do, well, then that is another problem. I also see a ton of suspicious ebay offerings, new and open box. I would like to remain loyal given the fact that Klipsch has been so easy to work with, but it is awfully tempting. The THX Ultra2 is calling me....... They have KL-650's cheaper than the KL-525.

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