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  1. I don't believe that ARC/eARC is your issue. I have an older Samsung TV that does not have eARC. My Cinema 800 is connected to the TV's HDMI/ARC input and I have full 4K60Hz video. You could have an issue with your TV's HDMI/ARC input. That is why I said: If you used a different HDMI input on your TV when you did your tests, you did not eliminate the TV's HDMI/ARC input as the problem, which has nothing to do with ARC per se. Very true but ARC/eARC is not used for video. The Cinema Series soundbar articles mention eARC because it has the bandwidth required to provide all the audio formats the Cinema 1200 supports as described in Cinema 1200 - Decoding and Playback Modes but that article is a bit misleading. HDMI/ARC has the bandwidth to support a Dolby Digital Plus audio stream which provides higher quality audio (CD quality) when compared to Dolby Digital. Furthermore, Dolby Digital Plus does support Dolby Atmos, albeit at a lower audio quality. Since the Cinema Series soundbars do support Dolby Digital Plus we can listen to Dolby Atmos content via an HDMI/ARC connection as long as the TV can provide it.
  2. Ok after quick looking my series x come with an 2.1 ultra high speed HDMI by default as for the one that came with cinema 1200 it only says high speed with Ethernet seems my problem lies there hopes this works
  3. Does anyone have any solutions please I've read around a little and can't find anything specifically for the 1200 I've tinkered with settings on my TV and series x It just simply won't pass through 4k when hooked to the soundbar and soundbar to tv via arc
  4. I was gonna get the cinema 700 but decided I wanna go all out I've had my very simple 2.0 Vizio soundbar I got 8 ago it had a sub port and I got a free inifinity bu 120 last year and got a nice taste of home bass before it out of nowhere while not in use made a thump noise and smoked decided I wanna go all out anyone have any opinions or advice for the 1200 read many good reviews but also a concerning amount of negative ones about ranging from it bricking within a few months to a year, audio cutting out, people having to buy smart switches cause they have to unplug it many times etc I'm excited but also nervous anyone own the 1200 could you please share your experience
  5. I'm new to the brand am gonna probably rock this setup for awhile as I've heavily neglected my home audio for 7 years I've done much research myself into these but want more opinions I would get the higher end cinema 1200 and the rp series sub but that's simply out of my budget any input would be appreciated 😁
  6. Hi @Spiral and welcome to the Klipsch Community forums. You may want to review these Klipsch Cinema Series support articles. Check the Cinema 1200 - Current Firmware Update Notes and Cinema 1200 - Updating Older Firmware to make sure you have the latest firmware installed. Does this happen when you try to adjust the volume... using the buttons on the soundbar? using the soundbar remote? using the Klipsch app on your smartphone? Do you experience the same behaviour on all of the source inputs?
  7. I just set up my Cinema 1200 and I’m having issues with adjusting the regular volume on the sound bar. I can mute and unmute no problem but the sound will not adjust up or down. It did that when I firt turned it on and when it connected it to my network, that seemed to fix it. The next day after turning on the sound bar, the volume can’t be adjusted?? Any ideas why?
  8. Hi guys, short update about ,what i have noted.i buyed a remote controll for the cinema 1200 from amazon.it is a aftermarket remote for 10.- $ it works well with the soundbar and it does like a normal remote should do.with my old remote ,every evening when i went to bed i switch of the system with the original remote,in the morning the bar was ON.i removed the batteries from the original and placed it the dresser.now when i wake up in the morning the bar is OFF and can be used normaly with the aftermarket remote.thats only what i have figured out but seems that the original remote effects the funktion of the bar,when its not in use! regards to u all
  9. Scored a steal on used 1200 last weekend for $80. Seller mentioned that one speaker in soundbar had a "creaking" sound with piano music. I thought eh I don't listen to piano anyways so no problem. Auditioned at his house and didn't even hear it though his baby was sleeping and volume was not turned up. Fast forward a couple days after I get it home and connected. Thrilled with movies and even music but I'm bored so I think I'm going to look into the piano music issue. Sure enough one of the right drivers in soundbar makes a staticy noise. When I put a slight pressure on cone it goes away. Changed sources and different surround settings but static is still present. Firmware is all up to date. I start googling and apparently piano music is very taxing on speakers so that makes sense why it only happens there. A little more googling and I can't find where anyone has done any type of tear down on the cinema soundbars. I'm the type of guy that can't help myself and love to tinker so my question is - has anyone torn into one of these? If its some type of alignment issue I might be able to make it better or fix completely. To clarify - I think I need access to the drivers to pull and repair.
  10. Hi @nicksri and welcome to the Klipsch Community forums. This thread has a lot of useful information. You can learn a lot about your Cinema 1200 if you read through the posts. The first thing you should do is insure your soundbar has the latest firmware. Klipsch has provided a series of knowledgebase article to address issues with the Cinema 1200. This one may help you: Cinema 1200 - No Audio via HDMI Troubleshooting Unplug your soundbar from the electrical outlet. Wait ~ 15 seconds. Plug your soundbar back into the electrical outlet.
  11. Hi, I live in Thailand and just bought a Cinema 1200. A few days after installation, the sound is not coming out from the soundbar. The sound comes out from the TV internal speaker. I checked and I have the latest firmware version of the 1200. I read in here that I needs to power cycle the soundbar. Could someone let me know what it is meant by power cycle the soundbar and how to do it? I intend to do this first before contacting Klipsch
  12. Hi everyone, I have a Cinema 1200 and I have a problem with subwoofer. It is apparently paired, solid blue ligth and I get message of subwoofer paired on soundbar, but subwoofer does not sound... I have night mode on zero and sub level at +6, but not working... Firmware is up to date. I contacted klipsch support, but they answered to contact local dealer to ask for a repair. Anyone had this issue with subwoofer? Any idea how to solve it? Thanks in advance!
  13. no Official statement yet , but the Cinema 1200 799$ promo was a hit , it's sold out or on BO
  14. @Luca Pescatori Welcome to the Klipsch community forums. You can return your soundbar to the retailer from whom you purchased it for a replacement or a refund. If your soundbar is defective open a support case with Klipsch product support and request a warranty replacement. First, though, you should do some basic troubleshooting to isolate the problem. Does this happen only when you you use the analog input or is it the same for all/other input sources? This sounds like a separate issue... Have you read the Cinema 1200 Knowledge Base articles? They may provide some help.
  15. Hi @jonboy604, Welcome to the Klipsch Community forums. While it is impossible to know exactly what is wrong with your soundbar, we do know that the firmware is out of date. When you open a case with Klipsch Product Support the first thing they will want you to do is install the most current firmware. Please see this post and update your firmware. Because this is a demo unit I don't know what the warranty or date of manufacture might be. The Cinema series of soundbars have had their issues. Most of the firmware issues have been resolve with the current version but there may have been other manufacturing defects that have been resolved in more recently manufactured products. If I were to purchase another Cinema soundbar I would not want to purchase a demo unit. If the firmware update doesn't resolve your issue and your soundbar is still under warranty, a warranty replacement from Klipsch is your best option. Your second best option would be to return the demo unit to your retailer for a refund. Another thing you should be aware of: At least one large Klipsch retailer is telling customers that the Cinema 1200 has been discontinued.
  16. I just got my Cinema 1200 demo unit from the store as i thought it would be a safer bet as its working. My firmware seems to be the newest except my SUR T, L, R is 79 not 82. HDMI 42 not 43. I have no idea what difference these numbers do. Today I've noticed it won't turn on unless I unplug it. I think this can be resolved with a smart plug. The issue I worry about is my bluetooth doesn't seem to work. When I hold the remote button for bluetooth, the display says pairing but I can't find the klipsch on my phone, nor my other devices. Anyone else have this issue? Casting seems to work fine though.
  17. Hi @Subi and welcome to the Klipsch Community forums. Can you describe what happened with step 3? What documentation did you follow when doing the upgrade? Here are the Cinema 1200 - Current Firmware Update Notes. With the newer firmware, the soundbar will phone home overnight and complete the firmware update but it needs a network connection. If your soundbar was using older firmware that didn't provide this capability there was a different procedure to update it: Cinema 1200 - Updating Older Firmware. This procedure includes a link to the WiFi firmware. Firmware updates can be finicky even if you follow the instructions exactly. I hate to say it but you may just get lucky after the second, third, or tenth attempt. I would make a small change to the step 3 procedure and perform #15 in between #5 & #6. Good luck and let us know how you make out.
  18. Hello, I purchased the Klipsch cinema 1200 soudbar yesterday and I can't do anything with this system. 1. Volume is stuck at 30, can't change that 2. Can't pair bluetooth 3. Klipsch connect app does not detect my sound bar. 4. Tried doing firmware upgrade. Steps 1 (DSP) and 2 (MCU) went fine but got stuck with step 3 (WIFI). Current firmwares are as follows MCU V118 WIFI (that's it, no version) DSP 5.4 SUR T82 SUR R82 SUR L82 SUB T03 SUB R06 HDMI 43 I have created a support request with Klipsch, meanwhile looking for help here on this forum. Has anyone else experienced similar problem? Thanks, Subi
  19. 2 year update after starting this thread: my Bar48 is still working great! Got tempted by a heavily discounted Cinema 1200 the other day, but I think I’m a bit too emotionally invested into this Bar48 to replace it. 😄
  20. Hello @James Robertson and welcome to the Klipsch Community forums. The Cinema Series (and before that, the BAR Series) were plagued with severe firmware and reliability issues. Current firmware has addressed most of the major firmware issues affecting the Cinema Series but component reliability continues to be an issue. You haven't provide much information about your issue and while it sounds as if it could be a component failure there are a few things you can check before requesting another RMA. Verify that your electrical outlet is still providing power: plug another device into the outlet that supplies power to your sub or plug your sub into a different outlet that you know is working. Please review these knowledgebase articles: Cinema 1200 - Subwoofer Wireless Connection Cinema 1200 - Subwoofer Reconnect Please reply back and let us know how your issue got resolved.
  21. TLDR: the output level of the subwoofer RCA jack is very low. Without the extra gain of my WA-2s, integration might have been difficult. After initially setting the Cinema 1200 up with the included wireless sub, I switched to the subs from my previous system, consisting of 2x Klipsch R112SW, connected via WA-2 wireless subwoofer kits. At first, there was no output at all from my subs. I found that the subs were not powering up in the "auto" mode (the input was too low to trigger them on). After switching the subs to "on" I noticed very low bass output. I had to max the gain knob on the subs to 11 and add max out the soundbar sub volume to get reasonable output. When using the wireless sub, the sub volume was set to 0 and I mostly listened in Night 1 mode to reduce bass. Fortunately, the WA-2 has the ability to apply 12db of gain or attenuation, and that seems to be enough to compensate for the very low output on the sub out jack. I still need to play with levels to adjust Night-0 for normal use and Night-1 for quiet times, aka after wife goes to bed.
  22. For now, it seems to be fine. I was actually surprised this morning when I tried the music streaming from Apple/Amazon. "Alexa, play classic rock on cinema 1200", and it just worked. I always expect problems, or having to add a "skill" when adding 3rd party hardware to Amazon's ecosystem. If the system does act up, I will definitely reach out to Klipsch. I'm a techie, and somewhat tolerant of quirks I can work around. My wife is not, and her leisure time is too valuable to deal with unreliable tech. If it causes her trouble, it will be going back.
  23. Just received a new Cinema 1200 yesterday. Installed firmware matches what Klipsch shows as current. MCU v118 > WIFI 1.0.219.0 > DSP 5.4 > SUR T 82 > SUR R 82 > SUR L 82 > SUB T 03 > SUB R 06 > HDMI 43 Setup was pretty easy, though a bit clunky. First few hours of use were extremely buggy, mostly with the remote buttons doing random things. Volume changing night mode, and muting the TV instead of changing volume up/down, extreme delays when trying to make changes. Then it settled down and seemed to respond normally. This afternoon it turned on and there was no sound. Switching inputs to HDMI 2 then back to HDMI 1 fixed it, or maybe it just needed time. Can't really judge sound, as surrounds are not yet properly placed and I have not hooked up my existing subs. Testing was with the included wireless sub placed in a poor location.
  24. Cinema 1200-800 FW updates are in the works , Cinema 600 FW cant be too far away , it is actually much easier for klipsch to do a software fix for a 600 versus the 1200 -800 . .
  25. klipsch are working on Firmware updates for the Cinema 1200-800 , Cinema 600 does not show any pending issues online . Cinema 1200 https://www.klipsch.com/products/cinema-1200-sound-bar-and-surround-system ISSUE: CINEMA 1200 REMOTE IS NOT ADJUSTING REAR HEIGHT OR FRONT HEIGHT VOLUME. SOLUTION: A FIRMWARE UPDATE IS BEING TESTED AND WILL BE IMPLEMENTED OVER THE AIR OR VIA USB UPDATE. THE KLIPSCH CONNECT APP CAN ALSO ADJUST ALL CHANNEL VOLUMES. Cinema 800 https://www.klipsch.com/products/cinema-800-sound-bar CHECK BACK FOR UPDATES. ISSUE: THE DEVICE IS CONSTANTLY "UPDATING." RESOLUTION: INSTALL THE LATEST DSP MANUALLY. ISSUE: SOUND BAR IS NOT TURNING ON SOLUTION: RE-FLASH THE MCU FIRMWARE. Cinema 600 https://www.klipsch.com/products/cinema-600-sound-bar
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