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funkyhambone

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funkyhambone,

Just a heads up so you're prepared. If you shipped the first one using FedEx, UPS or DHL, you did not buy "insurance", you paid a "declare value" charge. There is a *HUGE* difference. Insurance will pay you if something is damaged. You buy insurance, something happens, the insurance carrier pays you, deal done from your end. Declared value is something completely different. When you pay a declare value charge (FedEx is $2.50 for the first $500, then $0.50 for each $100 after that) you are paying a surcharge that establishes the value of the product you are shipping. If you don't pay this fee, the value of any item shipped in the express shipping environment is capped at $100. This fee simply raises the cap. To collect the value of the product, you will still have to show (a) that the carrier was liable for the damage, as opposed to something like poor packaging on the part of the shipper, and (B) produce a bullet-proof invoice that establishes the replacement value of the item that was damaged.

Not to say that you can't successfully prosecute a claim for the product, just wanted to be sure you understood what your starting position is.

Ray, CTO of www.periship.com

Perishable shipment? PeriShip It!

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Funky, Sorry for your trouble.[:(]

Your tuner was well packed compared to the Bozo I bought a Scott 299D from a few months ago. He packed it in a box that those paper toilet seat covers are shipped. The amp was wrapped in newspaper and he was stingy with the newspaper! GRRR![:@]

Needless to say, although he advertised it as "for parts" that's all it's good for now. For $122 it wasn't worth fighting. I'll use the transformers in a 6L6 PP amp I'm going to build this winter.

Rick

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Not one to brag but if I ever offer anything for sale to these forum

members you can rest assured the item WILL be received undamaged. I

pack my gear well enough to at least withstand a N. Korean

nuclear bomb test. Just shipped in two boxes, 135lbs. of Mc seperates

that the buyer said was packed better than he has ever seen. Of course

I am lucky that my company is quite used to handling heavy weight

articles and has the packaging materials to do so. That is the

difference. To the general public without easy access to double wall

boxes that alone can cost $7-10 each, packing popcorn, 1/4

plywood for box liner, syrofoam, industrial bubble wrap, etc. it is not

so easy. A couple fellows in our warehouse who work evenings at

FedEx tell some real horror stories, the smaller the package the

farther it is thrown, the heavier packages actually stand a little

better chance of surviving as not many people can throw 70-80 lbs. very

far. But then again, when they throw open the door of an incoming semi,

they back off and let the stack fall where it may. And lets not

forget that at FedEx the unloaders are expected to empty a truck at the

rate of 1300 - 1400 packages per hour, the minimum before they toss

your *** out the door is 1150. THAT is why our precious parecls are

destroyed.

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