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Think you are on, of course. Think you have given the path of recovery, and thanks for allowing me not to be able to STFU...

Randy Randy Randy... good stuff, like a pro CSR... cool.

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Nothing like some wise asses l see how this forum is thanks for the help non the less


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4 hours ago, RandyH000 said:

klipsch is down due to covid 19-------so any problems with the server ---forget it  -------the web guys are not there ----did you try ressetting  the password using  robert olson

So......they're not watching? Woohooo.......free to say anything? 😁

15 minutes ago, bobcat30 said:

Nothing like some wise asses l see how this forum is thanks for the help non the less


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It looked like Randy tried to help. Sometimes just a little ball busting going on, nothing too serious though.

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Yes he did but don’t think he completely understood oh well don’t need it


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6 hours ago, Ceptorman said:

So......they're not watching? Woohooo.......free to say anything? 😁

 

klipsch are closed for the pandemic    no technical support --until staff are back , it will have to wait -

 

 

Robert Olson is up and running as I had advised him to create a new account and password to resolve the issue with his user name -

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I had the same problem 3 weeks ago , I couldnt change my password or get an email back ----------, the Mods replied back , but never anything from kliipsch as-they are closed for the pandemic
 
 
Robert Olson is up and running as I had advised him to create a new account and password , he got an email back from klipsch and he is up and running

Anyway to merge the two accounts?


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2 hours ago, bobcat30 said:

Yes he did but don’t think he completely understood oh well don’t need it


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I understood it perfectly since I had the same problem 3 weeks ago ---

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What was the fix?

 

 

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Opened a new account but wish I had access to my old one so ha d my posts and stuff


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1 minute ago, bobcat30 said:


Anyway to merge the two accounts?


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I dont think so   ,    you can only have 1 account on the klipsch forum  based on the guidelines-----

 

@Chad  is the ADMIN  ,  get in contact with him through you new account @Robert Olson------I see you created a new account as I had advised and you got an email back -------so all is good until @Chad gets back to you

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34 minutes ago, dwilawyer said:

What was the fix?

 

 

I asked the OP to create a new account -

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Forgotten passwords?  Most of you probably know this, but just in case :D  If you use Google on a PC, go to "settings," then "passwords."  Likely it will show :) 

Same with Firefox ... menu/preferences/privacy&security/logins&passwords/saved-logins/show-passwords.

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2 minutes ago, dwilawyer said:

What was the fix?

 

 

I troubleshooted his problem to be related to his user name ----------he has 2 user names on his @bobcat30  -----

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2 hours ago, Robert Olson said:

figured it out thanks 

 it took quite a bit of coaxing on my part -----until you accepted to create a new user account

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Ok thanks. So the system only allows you to have one user name with a unique email address?

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9 minutes ago, RandyH000 said:

I dont think so   ,    you can only have 1 account on the klipsch forum  based on the guidelines-----

 

@Chad  is the ADMIN  ,  get in contact with him through you new account @Robert Olson------I see you created a new account as I had advised and you got an email back -------so all is good until @Chad gets back to you

That is good advice, only Chad would have that level of functionality to be able to help you.

 

Travis

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1 hour ago, dwilawyer said:

Ok thanks. So the system only allows you to have one user name with a unique email address?

correct and being he has 2 user names  , there is a problem recovering the password -

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