Klipsch Employees Trey Cannon Posted February 16, 2003 Klipsch Employees Share Posted February 16, 2003 To all that cares As of Monday, I will be leaving Tech Support. I am going to work in the lab in R&D. This is where I started with Klipsch. When I started the Tech Support calls were coming to the lab. It was hard for the Techs and Engineers to get anything done. Finding that I talk a lot and can talk to anyone, they handed me a phone and made me Tech Support. There has been very little time in the last 3 years that the phone has not been in my hand. I have made so many friends on that phone I cant count them all. Some (like Steve P) have come to work with us, and is one of my best friends in the world. The gang that made it to Hope as The Klipsch Fan Club was one of the best times I have had. Showing others around in Hope or here in Indy, is always fun for me. None of that will change. Nor will the fact that if any of you need to contact me, you can. I will be working the phone for a few more weeks as I work with the other Techs to take my place. After that, email will be the best way to contact me. I will still be here on the forum and will help all I can. Thanks for putting up with me and Know that We think of all of you as the extended Klipsch family. 1 Quote Link to comment Share on other sites More sharing options...
Jim Cornell Posted February 17, 2003 Share Posted February 17, 2003 Thank you Trey, youve been very helpfull, i think youll still be there to answer questions regarding my 2nd set of Klipschorns! Regards Jim Quote Link to comment Share on other sites More sharing options...
dougdrake Posted February 17, 2003 Share Posted February 17, 2003 Thanks for letting us know, Trey. Makes us feel more like family, ya know! Good luck in the R&D section -- kind of like going home, huh? Stay in touch. Doug Quote Link to comment Share on other sites More sharing options...
kenratboy Posted February 17, 2003 Share Posted February 17, 2003 YOU CAN'T DO THIS Good luck and enjoy a better job! Quote Link to comment Share on other sites More sharing options...
hwatkins Posted February 17, 2003 Share Posted February 17, 2003 Trey - Thanks (publically) for helping me out in my most recent project. You are one of the 'good guys' that we all search out. By being so , you leave a wonderfully positive image of Klipsch that is so much like the Klipsch of old - that passionate and helpful company that helped me learn to appreciate recorded music. I am sure R&D is glad to have you back. I grew up in Hamburg (everyone else is saying "Germany?") - just down the road in Arkansas - so wave to everyone you see, it may be one of my relatives... Quote Link to comment Share on other sites More sharing options...
Bruinsrme Posted February 17, 2003 Share Posted February 17, 2003 Best Wishes, sounds like an exciting opportunity. Man if I only had a job like that, it makes working at Intel look boring. scott Quote Link to comment Share on other sites More sharing options...
sunnysal Posted February 18, 2003 Share Posted February 18, 2003 thanks for the heads up trey and best of luck in the new position! tony Quote Link to comment Share on other sites More sharing options...
sb in SC Posted February 18, 2003 Share Posted February 18, 2003 Good luck Trey. I recently worked with you (over the phone) on a woofer issue with one of my RS 3II's. Quote Link to comment Share on other sites More sharing options...
T2K Posted February 18, 2003 Share Posted February 18, 2003 Yeah we care Trey. Although I haven't needed to talk to you recently (fini has been helping me), I do remember the good, accurate information that you supplied when I needed it. I hope that there are competent people there to fill the void. It seems to me that the position that you are vacating is one of great importance, as the person there at Tech Support many times shoulders the burden of making good on the Klipsch product that a customer may, at times, be unhappy with for various reasons. Sort of like public relations, ya know? You handled the job well. Congratulations to you and good luck! Keith Quote Link to comment Share on other sites More sharing options...
Good2BHome Posted February 18, 2003 Share Posted February 18, 2003 You are a Scholar and a Gentleman Mike Quote Link to comment Share on other sites More sharing options...
Klipsch Employees Trey Cannon Posted February 18, 2003 Author Klipsch Employees Share Posted February 18, 2003 Thanks to all that posted here. With out getting to sappy, it means a lot what you all have said. It looks like an "old" friend will take my place. Steve Phillips (stevep to all of you) is moving into the Klipsch Tech support chair as well as continuing his work with Aragon tech support. Matt Whatley is still here to help as well. 1 Quote Link to comment Share on other sites More sharing options...
Jim Cornell Posted February 19, 2003 Share Posted February 19, 2003 Hey guys we can call Steve for free LOL watch out bud, ill be calling you next Monday regarding my new k-horns! Far out Thank you Trey, youve been very helpfull. Regards Jim Quote Link to comment Share on other sites More sharing options...
Klipsch Employees Trey Cannon Posted February 19, 2003 Author Klipsch Employees Share Posted February 19, 2003 Steve's number is 1-800-554-7724 ext 8530 Quote Link to comment Share on other sites More sharing options...
Q-Man Posted February 19, 2003 Share Posted February 19, 2003 I'll miss you. Most of the times that I called, I had to ask for you to get the help that I needed. You better give your replacements and the parts department a crash course on the Heritage speakers. Good luck, Q-man. Quote Link to comment Share on other sites More sharing options...
Steve Phillips Posted February 20, 2003 Share Posted February 20, 2003 Trey's cell phone number is ********** Quote Link to comment Share on other sites More sharing options...
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