m00n Posted June 9, 2004 Share Posted June 9, 2004 If so, can you PM me? Gotta issue I would like to get some advice on. Deals with a service that we had done and now the company does not want to fix their shotty work. Oh and NO, it has NOTHING to do with audio in any way shape or form. Quote Link to comment Share on other sites More sharing options...
Mighty Favog Posted June 9, 2004 Share Posted June 9, 2004 m00n, I'm not an attorney but I do work for a ton of them (about 1,200 of the slimy lil' so-n-so's ) If you think you've exhausted trying to get them to fix what they screwed up then I would say go public with it. I would contact the local TV Consumer Advocate at the most popular TV station you have around ya. Of course it could go one of three ways. The company could fix the problem off camera with no interviews or confrontations by the media, he could show up at the job site and see the cameras and just walk away or he could just not be found all together. If either of the two latter happens then you can go to your Attorney Generals Office and tell them about it. Quote Link to comment Share on other sites More sharing options...
m00n Posted June 9, 2004 Author Share Posted June 9, 2004 never thought about going public with it. Quote Link to comment Share on other sites More sharing options...
Bill H. Posted June 9, 2004 Share Posted June 9, 2004 m00n, Another avenue is the BBB (Better Business Bureau), usually found in your state capital city...........Good Luck! Quote Link to comment Share on other sites More sharing options...
Dale W Posted June 9, 2004 Share Posted June 9, 2004 Hope this has nothing to do with you getting your nuts chopped ? Quote Link to comment Share on other sites More sharing options...
m00n Posted June 9, 2004 Author Share Posted June 9, 2004 LOL! Na.. Nutten like that. see that... See how I used nut. No, we had a landscaping service come and replace our grass. It was all lumpy. To make a long story short, $1000.00 later, our yard is still lumpy and they don't want to do a damn thing about it and I'm, well... Suffice it to say, unhappy. I'm just about a mad at my wife for having it done in the first place. Quote Link to comment Share on other sites More sharing options...
boomac Posted June 10, 2004 Share Posted June 10, 2004 m00n, how big is the area? If not huge, wait for a good rain, water the you know what out of it, rent a roller and roll the heck out of it. Of course, only take this step if the scoundrels don't make good on their work. Or, go to small claims court with pictures of the lumpy sod. A lawyer will probably cost you too much for the possible return. Quote Link to comment Share on other sites More sharing options...
BBB Posted June 10, 2004 Share Posted June 10, 2004 A lawyer is easy to find. Just follow the sounds of the sirens. Quote Link to comment Share on other sites More sharing options...
picky Posted June 10, 2004 Share Posted June 10, 2004 Sorry m00n, I couldn't resist! Quote Link to comment Share on other sites More sharing options...
michaelstano Posted June 10, 2004 Share Posted June 10, 2004 As boomac said: Small claims is your best bet. You definitely don't need a lawyer. Small claims courts are meant for lay people, and the procedural and evidentiary rules are relaxed. If you win, you can also collect court costs (filing fee, service). Most all states require quick resolution, usually no more than 3 weeks. Some judges require the parties to go through mediation, but that may settle the issue with no time in court. If you must go to court, having an impartial "expert" with you to testify what caused the problem, and what it will cost to fix, will be helpful. If you plan to introduce pictures, you must have taken them or you'll need the person who took them with you (in either case, to testify that the pictures accurately represent what they are intended to depict). Good luck! Quote Link to comment Share on other sites More sharing options...
fini Posted June 10, 2004 Share Posted June 10, 2004 I don't know, I'd like to see you take it to one of those TV court shows (Judge Judy?), or maybe Jerry Springer... Good luck! It is a real drag to pay for something and not get what you want. Do you have any before and after pictures? Can you call in any other contractors to take a look and give opinions? That info would certainly help a Small Claims case. Oh, and if you're taking it to Jerry, spice the story up with an affair between the contractor and your wife... (just joking!) Quote Link to comment Share on other sites More sharing options...
Klipschfoot Posted June 10, 2004 Share Posted June 10, 2004 Do you mean they think there are no lumps? I would tell them that you will give them negative referrals. Secondly, you might try going to their office and confront them face to face. Third, if they are licensed, you may try filing a complaint. Quote Link to comment Share on other sites More sharing options...
dodger Posted June 10, 2004 Share Posted June 10, 2004 ---------------- On 6/10/2004 8:53:26 AM Klipschfoot wrote: Do you mean they think there are no lumps? I would tell them that you will give them negative referrals. Secondly, you might try going to their office and confront them face to face. Third, if they are licensed, you may try filing a complaint. ---------------- Hello: In a perfect world going to the business would work. Since it's not, they could call the police and have you escorted out or arrested for trespass. Small Claims Court is the best solution, but also file complaints to your State Attorney General's Consumer Affairs, the BBB and the Better Contractor's Bureau. You may also find out if you local newspaper has a Consumer Reporter. dodger Quote Link to comment Share on other sites More sharing options...
Mighty Favog Posted June 10, 2004 Share Posted June 10, 2004 m00n- It may come down to HOW your wife asked them to fix the initial problem in the first. If she used words like "Replace my grass so I'll have a smoother yard" which would leave the work crew that did it innocent becaus ethey only did what she told them to do. Now if she said something like "Make my yard smooth and level" then you have a case because the end result didn't work out that way. Quote Link to comment Share on other sites More sharing options...
ZAKO Posted June 10, 2004 Share Posted June 10, 2004 With all that hassle, rent a roller , water the lawn & roll it flat. Quote Link to comment Share on other sites More sharing options...
Tom Adams Posted June 10, 2004 Share Posted June 10, 2004 Hey moon - Been down this road, so here's my two cents worth. I agree that the BBB and small claims is a excellent route. However, in my case I tried mediation first since there was no cost involved and there was the threat that if the other party refused mediation, it would make him look kinda bad in the eyes of the court. BTW - I prevailed and got exactly what I wanted. I'm assuming that you've tried the simplest approach of getting the owner of the company to come out to your place and discuss what your expectations were and what they delivered?? I've got to ask this so don't get defensive. Did you have a contract with these guys that specifically stated something to effect that the finished lawn was to be free of lumps to the satisfaction of the owner? If not, then you're in to that "he said/she said" territory. As someone else mentioned, your idea of "lump free" and the landscape dude's idea of "lump free" might be two different things. And lastly, remember that you catch more flies with honey than vinegar. However, as my Dad always said, "If you're gonna be a bear, be a grizzly." Tom Quote Link to comment Share on other sites More sharing options...
m00n Posted June 10, 2004 Author Share Posted June 10, 2004 Thanks all... My wife was the one who wnated this done, not me, I wanted to save money and do it myself, but OH NO! Not her. Oh heeeeell no. She had to go spend our savings on this. I'll stop, thats another story. They came out last year, I told them exactly what was wrong with my yard, I told them I wanted it smoth, I told them I was tired of walking around in what felt like a cow pasture. I went as far as to tell them what had been recommended to me by other sources. They argued with me tellng me that it was not needed. I said fine, I just want a nice smooth lawn with it's all done. Hell, I even told them why there approach was not good. I had asked a lawn and garden center at our local HOme Depot about simply removing the top layer of grass and putting sod down, the other source told me that, no, that would be bad becasue within a year I would have lumpy sod, the town I live in has LOTs of clay in the soil, that what I NEEDED to do was to treat the soil under the sod. Well, as I was saying the landscaping company arued this point, rather then telling them "no thank you" I'll find someone who is willing to do it my way, I allowed them to do it their way. Now look where I am. Less than a year later, I have a crappy lawn. Sure the grass is green but I still have lumps. Yesterday when they came out they blamed it on worms, sure, there are some worms, but I also know that not every damn lump in my hard is a worm mound. It got heated yesteray, honey was eaten by the bear. I just want SOME money back. I would like at least half of it back, but if I have to go through all this trouble, *F* them, I'm going to make life misserable as much as possible for them. Everyone of their little b.s. statements was meat with a b.s. deflector. They didn't like that. I was on the ball yesterday. Usually I don't catch the b.s. until the situation has come and gone. *SIGH*... Just pisses me off. I really hate that can blatently rip people off. Quote Link to comment Share on other sites More sharing options...
picky Posted June 10, 2004 Share Posted June 10, 2004 m00n: Try driving that shiny, new Jeep over those bumps! It might flatten them out! Besides, you gotta get that thing dirty sometime soon! You could also drive it over that landscaper while you're at it, too! Quote Link to comment Share on other sites More sharing options...
cluless Posted June 10, 2004 Share Posted June 10, 2004 Moon- You got the "moon-scape" special, complete with craters! . Here's what you need to be driving around the yard. Quote Link to comment Share on other sites More sharing options...
Tom Adams Posted June 10, 2004 Share Posted June 10, 2004 Hey guys - If you re-read moon's post you'll notice an awful lot of gramatical errors. Mistakes he typically doesn't make. Which means one thing to me. HE'S PISSED!! I don't think now is a good time for humor. I feel your pain moon. With our new house we sunk a sizable chunk of money into landscaping. And it's a real b*tch to see something done not quite right and made to feel you don't know what you're talking about 'cause they're (supposedly) the experts. My only saving grace was that I held back 50% of the money until I was satisfied. At this point (reading between the lines), I think you need to quit talking to them, start taking pictures, gather your thoughts and write down dates & times & names & conversations. Then put together a formal, professional sounding letter that states in specifics what you feel was not done to the agreed upon terms and what specifically you want them to do and when they're to do it. Additionally, I would state that if you don't hear something within 10 days of the letters' date, it will force you to start the process of seeking legal remedy. That's kinda a threat without it sounding threatening. You know, makes them look like the bad guy for causing you to do something you don't want to do. Besides, if you wind-up in small claims, you can demonstrate to the judge how poor little 'ol you tried your best to work with, and resolve the dispute. But the big bad company ignored you every step of the way. Boo, hoo, hooooo I'll shut up now. Tom Quote Link to comment Share on other sites More sharing options...
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