rebuy Posted April 26, 2016 Share Posted April 26, 2016 (edited) If you call Klipsch Customer Service and talk to them they might send you a new crossover you can install yourself if it doesn't void the warranty. Edited April 26, 2016 by rebuy Quote Link to comment Share on other sites More sharing options...
Marvel Posted April 26, 2016 Share Posted April 26, 2016 (edited) I think Klipsch needs to find a better way to mount the crossovers so this wouldn't ever happen. Those crossovers weigh too much to be mounted like that. Bruce Edited April 26, 2016 by Marvel 1 Quote Link to comment Share on other sites More sharing options...
CECAA850 Posted April 26, 2016 Share Posted April 26, 2016 They should look like this. Quote Link to comment Share on other sites More sharing options...
CECAA850 Posted April 26, 2016 Share Posted April 26, 2016 Click either picture to enlarge. Note, yours won't have the acoustic material in them that these do. Quote Link to comment Share on other sites More sharing options...
jason str Posted April 26, 2016 Share Posted April 26, 2016 I think Klipsch needs to find a better way to mount the crossovers so this wouldn't ever happen. Those crossovers weigh to much to be mounted like that. Bruce It really is a bad mounting design. Too much weight hanging over a poorly attached plastic terminal cup. Quite sure Klipsch is aware of the issue and should remedy the situation. Best wishes for the OP to get his new Heresy III's up and running soon. 1 Quote Link to comment Share on other sites More sharing options...
WMcD Posted April 26, 2016 Share Posted April 26, 2016 I strongly suggest you make a warranty claim to Klipsch (or whomever you bought them from). It is quite possible they will arrange to have the two shipped back to you and replaced. This is because the veneer of a pair are matched and they can't replace just one and keep the match. WMcD 2 Quote Link to comment Share on other sites More sharing options...
S+J Posted April 27, 2016 Author Share Posted April 27, 2016 Update: Speakers have been shipped back. 1 Quote Link to comment Share on other sites More sharing options...
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