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PC troubleshooting from afar


USNRET

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Windows 7 64 bit nothing intentionally changed but could have had an auto update priot to issue beginning

Issue: PC would not wake up from sleep mode using mouse, keyboard or power button. I would cycle the power switch then press the power button and th ecomputer would "resume Windows"

 

Before I could get to the trousbleshooting steps I was researching on line the wife returns from vacation and powers down the PC now I got nadda. Nadda I tell you except for the small led is lit on the motherboard. Checked all connections from power supply to components but nadda.

 

Thoughts? Power supply? Corrupted ACPI?

 

Hey, a PC should last more than 10 years right?

 

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Computers are disposable these days , unless its something special I wouldn't bother  .

 

Hey are you not the guy  that spent 10k plus on audio gear this year ? Go buy a 500.00 PC  :P  

 

All kidding aside I would start with the PSU check it

Edited by A1UC
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OK, I'll just throw this out there....you might also have a bad power switch....it happens, especially if you are cycling it multiple times every day for 10 years.

That I can check but I rarely turn this thing off and typically only power cycle for a recovery or someone powered it down; maybe once a month. I'll pick up a new PSU from the local rip off place at noon. Hopefully it won't fix it and then I'll be approved by the CFO to build a new one. My SSDs are relatively new so a MB/CPU combo, ram and new DVD drive whilst using the newly acquired PSU. Just need to make sure the new MB has serial port for my Audyssey Pro cal kit.

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Ok... you didn't say if it was/is a laptop or desktop. I would guess a PS, though. However, if it's a desktop, look at the little capaitors on the motherboard. If they are bulging or leaking, it's probably the end of the MB. What brand is this?

 

Bruce

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Desktop as stated earlier.

Homemade Asus MB Antec power supply

Next I will unplug all components and see if PSU fan will run. My thought is if PSU fan does not run with everything disconnected it has to be PSU. If I change PSU I will change out CMOS battery.

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Does the power supply have a dedicated on/off switch (separate from the mobo on/off tied to the front of the case)
Yes, I had to cycle that switch then the front case switch to bring it out of sleep.
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anything else on that circuit? tripped GFCI outlet maybe? Otherwise it's looking like a power supply issue. If it were motherboard, RAM, or CPU, or PCI device issue you should at least get a boot up and beep codes. If hard drive, you would get POST and then a drive error. If OS then you would get boot, POST, and BSOD (or nothing at all).

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I am running out to the two places we have available (Altex and Best Buy) to pick up whatever is available. According to web site a Corsair CX750M is supposed to be in stock.

 

Michael, I know I have power input to the PSU.

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