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Shoddily made headphones


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I owned Klipsch S4 and S4i-II.  There is no doubt the audio quality of Klipsch headphones is great.  The warranty service WAS great.


Now, these headphones are shoddily made and their warranty service involves an extremely laborious and lengthy process.  I literally waited months for weeks if not months to receive a warranty replacement and within one day it had broken.


Regrettably, I have to recommend: DO NOT PURCHASE KLIPSCH!


The build quality of Klipsch headphones and their warranty service is awful.



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Sorry to hear of your experience but don't let this one faulty product tarnish the company. Klipsch has been around for decades making quality audio equipment that many many people enjoy on a daily basis. Who did you deal with for the warranty process?

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Hi there, I work at Klipsch. Help us find your information in our system. Truly sorry that we sent you a set that broke in a day. That's not right.

The reason we ask for headphones to be shipped back to us and proof of purchase from an authorized dealer is because we have to deal with some questionable individuals. Lots of instances of faked receipts, headphones that are actually counterfeit, and so on.

It should never take so long though, so we'll do our best to figure out what happened. Send me a private message with your contact information and I'll give you a call.

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I am very interested vlad... how do people manage to make a pair of knock offs on a design that is proprietary and macroscopic? It seems like an impossibke task for even a small factory. Are you running into your licensed factory making copies of your designs with inferior parts and then flooding the market?

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