Emile Posted December 1, 2022 Share Posted December 1, 2022 This is a reminder to DOUBLE BOX and FULLY INSURE (or OVER insure for market price) everything you ship   Send a TEAC X-1000R Reel to Reel deck to @michaelwjoneson approx 8/6/2022. Was single boxed, but did meet UPS packing specs. Of course ( 🙂 ) UPS smashed it - think they dropped it from at least 8 feet, or forcefully threw it on the floor. Michael informed me and I filed a claim with UPS the same week. First it was "disapproved;" which seems to be standard operating procedure. More calls and now it was "approved." Got notices from UPS to file docs at several links. Of course the links did NOT work; even phone numbers given by them did NOT work. Horrible start   Continued calling them once every 2 weeks and usually got the same BS like "we do not have all the information needed," even though I mailed it in and send it via email at least 4 times. Finally, about Nov 1st, I was told "it is being processed and you should receive a check within 5-10 business days." Of course, NOTHING. Called mid November and was told the same thing. NOTHING  Called today (12/1) and again ... processing; check in 5-10 days. Keeping my fingers crossed  We'll see.  FYI, there is a direct number for UPS Claims ... it is 800-430-2055. Haha; that is a UPS secret   Anyone else with these problems?  Cheers, Emile   2 Quote Link to comment Share on other sites More sharing options...
Emile Posted February 6, 2023 Author Share Posted February 6, 2023 Well; UPS finally paid up ... took SIX months ... horrible service  2 1 1 Quote Link to comment Share on other sites More sharing options...
the real Duke Spinner Posted February 6, 2023 Share Posted February 6, 2023 Lucky You Many times I have received m.m NOTHING 1 Quote Link to comment Share on other sites More sharing options...
henry4841 Posted February 7, 2023 Share Posted February 7, 2023 They tried their best to wear you out. Kudo's for not giving up. 3 1 Quote Link to comment Share on other sites More sharing options...
The Dude Posted February 8, 2023 Share Posted February 8, 2023 FedEx wont typically cover it unless they pack it. Now if I offer shipping and someone wants a quote, its FedEx and their packing service. Unless its completely non replaceable, then maybe personal delivery is best. 2 Quote Link to comment Share on other sites More sharing options...
the real Duke Spinner Posted February 8, 2023 Share Posted February 8, 2023 I have had just had luck shipping audio components ,,For Speakers I highly recommend Fastenall 1 Quote Link to comment Share on other sites More sharing options...
JJkizak Posted February 9, 2023 Share Posted February 9, 2023 The only good packing I ever saw was by Fisher (1960's) when shipping overseas. It arrived in an external wooden crate with the unit sandwiched in Styrofoam. Never any failure and the tubes were always intact. JJK 2 Quote Link to comment Share on other sites More sharing options...
Moderators Travis In Austin Posted February 15, 2023 Moderators Share Posted February 15, 2023 You shouldn’t ship a reel to reel unless it’s crated. The spindles should also be removed.  Sorry to hear about that.  Travis 1 Quote Link to comment Share on other sites More sharing options...
tigerwoodKhorns Posted February 16, 2023 Share Posted February 16, 2023 On 2/8/2023 at 10:26 AM, The Dude said: FedEx wont typically cover it unless they pack it. Now if I offer shipping and someone wants a quote, its FedEx and their packing service. Unless its completely non replaceable, then maybe personal delivery is best.  That is scary. My packing is much better than their employee at a Fed Ex store.  Take lots of pictures when you pack. 1 1 Quote Link to comment Share on other sites More sharing options...
JJkizak Posted February 16, 2023 Share Posted February 16, 2023 You must pack stuff to survive a 20ft. fall. That's how high the plane cargo bay is when they throw it off into the truck carrier. JJK 2 1 Quote Link to comment Share on other sites More sharing options...
The Dude Posted February 16, 2023 Share Posted February 16, 2023 7 minutes ago, JJkizak said: You must pack stuff to survive a 20ft. fall. That's how high the plane cargo bay is when they throw it off into the truck carrier. JJK Thats one of fedex's stipulations and request that.  1 hour ago, tigerwoodKhorns said:  That is scary. My packing is much better than their employee at a Fed Ex store.  Take lots of pictures when you pack. I do as well, if it's a rare item, then I pack or find a better way to ship. If it's something that can be replaceable, I let them handle it. Some or hit or miss. I let them wrap some Eliptrac horns from Dave Harris, they did a fantastic job, and everything arrived safely. 1 Quote Link to comment Share on other sites More sharing options...
Seadoc Posted February 25, 2023 Share Posted February 25, 2023 HaaHeeHoo: The Samsonite luggage, remember from TV commercials, apes went to work there. UPS driver ran, into and, over our brick retaining wall in front yard and left. Video doorbell footage ensured quick replacement costs. 2 Quote Link to comment Share on other sites More sharing options...
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