It really wasn't so much the product. It worked great for 3 months. When I bought it from BestBuy I seen no reason to buy an extended warranty because Logitech offered a 2 year warranty. If they didn't want to rma it then tell me so, don't string me along. I talk to 5 different people and got the response. Didn't mean to cause a fuss. Just letting my brothers know. And venting