RoboKlipsch Posted March 9, 2016 Share Posted March 9, 2016 Serious question. I signed up for the daily deals after seeing someone mention them. I tried to get a sub deal on 2 different occasions, both times it didn't process through their website. I sent an email to customer service...no response. Anybody deal with Frys and have any comments/thoughts? Quote Link to comment Share on other sites More sharing options...
jason str Posted March 9, 2016 Share Posted March 9, 2016 Probably just out of stock. Luckily we have one nearby, never had an issue myself. Quote Link to comment Share on other sites More sharing options...
RoboKlipsch Posted March 9, 2016 Author Share Posted March 9, 2016 (edited) Final answer: I tried one last time this afternoon to see what would happen. Now it says out of stock. They are a scam company, plain and simple. Perhaps they do sell you exactly what they say they will, but their game obviously is to make you come into the store to get what you want. I could...it's an hour away, but honestly a company that plays that game can GFT. Frys is bull**** Edited March 9, 2016 by RoboKlipsch Quote Link to comment Share on other sites More sharing options...
Thaddeus Smith Posted March 9, 2016 Share Posted March 9, 2016 sounds like you're just too slow. Quote Link to comment Share on other sites More sharing options...
oldred Posted March 9, 2016 Share Posted March 9, 2016 I give Fry.s a year till they are closed. G.E.M. Quote Link to comment Share on other sites More sharing options...
opusk2k9 Posted March 9, 2016 Share Posted March 9, 2016 They are a scam company, plain and simple. Perhaps they do sell you exactly what they say they will, but their game obviously is to make you come into the store to get what you want. I could...it's an hour away, but honestly a company that plays that game can GFT. They do let you check stock for their stores, I would see if they have it in stock and reserve it, they will hold the item for you at the front of the store (often better than searching the aisle for it). Quote Link to comment Share on other sites More sharing options...
teaman Posted March 9, 2016 Share Posted March 9, 2016 I have bought quite a few things from Fry's. One issue I have with the daily deals is that on the link it states "Ships Free". However when you try to check out it tells you for "local pick up only". I have tried to purchase the Klipsch subs on a few occasions and it won't let you purchase for shipping. In store only, which sucks because we don't have any stores in MI... Quote Link to comment Share on other sites More sharing options...
Wolfbane Posted March 9, 2016 Share Posted March 9, 2016 I've only shopped at their brick and mortar store in Tempe, AZ. Fry's has a good selection, including esoteric and unusual stuff but for higher cost TV's/PC's etc. other places are cheaper. Costco for example. 1 Quote Link to comment Share on other sites More sharing options...
Quiet_Hollow Posted March 9, 2016 Share Posted March 9, 2016 If Fry's is doing any volume business online, then just like Walmart and Home Depot, they're only shooting themselves in the foot. On the brighter side, it's the only place I know of where a person can still walk through the door with a wad of cash and walk out the door with enough parts in-hand to build a completely custom PC. BTY - Demo'd some RP-260/280's while I was there last. I liked what I heard. Quote Link to comment Share on other sites More sharing options...
Ave Bona Cornwall Posted March 9, 2016 Share Posted March 9, 2016 A few (many) years ago, I bought from them online, and had no issues. I think it may have even been a large item like a big LCD TV back when they were more expensive. It seems like they have moved to more deals in the store than online since I bought. Quote Link to comment Share on other sites More sharing options...
RoboKlipsch Posted March 9, 2016 Author Share Posted March 9, 2016 Oldred ftw! Lol Only saying they deceive in their ads to force you to go instore. I live an hour away from a store but personally won't do biz with a company that does that. I live closer to ABT enough said. Quote Link to comment Share on other sites More sharing options...
Moderators Travis In Austin Posted March 9, 2016 Moderators Share Posted March 9, 2016 I give Fry.s a year till they are closed. G.E.M. Doubtful. Their parking lot is always full during the week, on weekends they need extra parking security to control the traffic. Quote Link to comment Share on other sites More sharing options...
oldred Posted March 10, 2016 Share Posted March 10, 2016 The one near me has half the store empty. Don't get me wrong I don't want them to close...... But a big huge store that's 1/2 empty.... Last time I was there it really didn't look good. G.E.M Quote Link to comment Share on other sites More sharing options...
ryanm84 Posted March 10, 2016 Share Posted March 10, 2016 Frys is also one of the largest grocery store chains in the nation. Kroger foods. Quote Link to comment Share on other sites More sharing options...
SneakerRob Posted March 10, 2016 Share Posted March 10, 2016 I've ordered often from frys and really never had any issues. Whenever there's an inventory issue, I just call before I waste a drive. Quote Link to comment Share on other sites More sharing options...
Mallette Posted March 10, 2016 Share Posted March 10, 2016 Almost never ordered from them, but when I was in Seabrook the nearby one was my "goto" for "need it now." Loved the store, selection, and prices. Online, I am mostly Amazon and Newegg these days. Amazon's one click ordering is WAY too easy! Dave Quote Link to comment Share on other sites More sharing options...
crackerboxpalace Posted March 11, 2016 Share Posted March 11, 2016 There are two Fry's in the metro Atlanta area and they are most definitely not a "scam store" whatever that is. Prices are decent although you should watch for the sales. Like many other retailers some things are available online, some in the store. I've been shopping there for the last ten years and their customer service is very good. Quote Link to comment Share on other sites More sharing options...
RoboKlipsch Posted March 11, 2016 Author Share Posted March 11, 2016 I'll summarize my experience: 1) Signed up for daily deals. 2) Went online and entered the promo code for a Klipsch sub and there was a glitch, it wasn't working. 3) Called customer service, after a wait, she said that the system was having problems and so they were only taking orders at the moment for in-store pickup. (!)(a) She told me I could wait maybe an hour and place an order online that would ship. 4) Tried about an hour later, no luck. 5) Tried again later that evening. It allowed orders for in-store pickup, but not for shipping. 6) A few days later, the same offer was posted, again with free shipping, different promo code but same deal. 7) Went online, tried to place an order to ship to me. Wouldn't allow it -- but would allow in-store pickup. 8) E-mailed customer service with my concerns that I had tried this no two different occasions, could I get the deal shipped to me? 9) No response (!)(, now a few days later. So listen, I never have bought anything at Frys before and don't have any experience with them except this one. It's deceptive practices on their part, plain and simple. It COULD have been an advertising error, if she simply would have said so. It could have been a systems problem, except they made no effort to honor the deal. And the "proof" to me that it's intentional is the fact that customer service didn't respond -- at all -- to a simple inquiry asking about the offer. None of this means you shouldn't go there. I'm just saying wow what a lame experience it was trying to purchase something from them. If they don't want to ship cool no problem. But the sleazy old-school sales of making you go in the store just tells me don't bother. Quote Link to comment Share on other sites More sharing options...
SneakerRob Posted March 12, 2016 Share Posted March 12, 2016 I'll summarize my experience: 1) Signed up for daily deals. 2) Went online and entered the promo code for a Klipsch sub and there was a glitch, it wasn't working. 3) Called customer service, after a wait, she said that the system was having problems and so they were only taking orders at the moment for in-store pickup. (!)(a) She told me I could wait maybe an hour and place an order online that would ship. 4) Tried about an hour later, no luck. 5) Tried again later that evening. It allowed orders for in-store pickup, but not for shipping. 6) A few days later, the same offer was posted, again with free shipping, different promo code but same deal. 7) Went online, tried to place an order to ship to me. Wouldn't allow it -- but would allow in-store pickup. 8) E-mailed customer service with my concerns that I had tried this no two different occasions, could I get the deal shipped to me? 9) No response (!)(, now a few days later. So listen, I never have bought anything at Frys before and don't have any experience with them except this one. It's deceptive practices on their part, plain and simple. It COULD have been an advertising error, if she simply would have said so. It could have been a systems problem, except they made no effort to honor the deal. And the "proof" to me that it's intentional is the fact that customer service didn't respond -- at all -- to a simple inquiry asking about the offer. None of this means you shouldn't go there. I'm just saying wow what a lame experience it was trying to purchase something from them. If they don't want to ship cool no problem. But the sleazy old-school sales of making you go in the store just tells me don't bother. Yeah that's a tough experience. I have had a few issues regarding my promo codes not working. The big thing I don't care for is that frys stores and frys.com are like two separate operations. I've bought from frys.com before and needed to make a return, but They wanted me to ship it back because I couldn't return it it in store which makes no sense. At least that's how it is here in so cal. But ordering with frys is typically smooth Quote Link to comment Share on other sites More sharing options...
Rich_Guy Posted March 12, 2016 Share Posted March 12, 2016 (edited) I have a couple of Fry's nearby only been to one, they are a pretty good store especially for computer parts for building or repairing computers. They are a very busy, very large store with a large inventory, sort of a large open floor warehouse. I don't see them as a very good place for online shopping but they can be a good place to shop for bargain stuff. Edited March 12, 2016 by Rich_Guy Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.